Staffing Client Relationship Manager
1 day ago
Job Title: Staffing Client Relationship Manager (Female)Location: AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required: 3–6 YearsShift: Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference: Female candidates preferred (Local Noida/Greater Noida candidates only)Joining: Immediate joiners onlyJob Overview We are looking for an experienced Client Relationship Manager (CRM) for the general staffing and recruitment industry to own and grow key client accounts across the US and Canada. The role involves managing end-to-end staffing delivery for non-IT requirements (BPO, customer service, healthcare, retail, hospitality, light industrial, admin, finance & accounting, etc.), ensuring high client satisfaction, retention, and account expansion. This is a 100% onsite, night-shift position in Noida.Key Responsibilities- Serve as the single point of contact for assigned US/Canada staffing clients and resolve queries related to job orders, candidate submittals, interviews, onboarding, timesheets, payroll, and invoicing. - Build and nurture long-term, trust-based relationships with client HR teams, hiring managers, and procurement/VMS/MSP partners to drive repeat business and higher fill rates. - Understand client staffing needs (volume hiring, seasonal ramps, temp-to-hire, direct placement, RPO, payrolling) and coordinate with internal recruitment, sourcing, and compliance teams for on-time and quality delivery. - Perform daily/weekly structured follow-ups, status calls, and pipeline reviews; proactively surface new job openings and expansion opportunities within existing accounts. - Maintain accurate and real-time records of all client interactions, requisitions, submissions, feedback, and performance metrics in CRM tools (Bullhorn, Salesforce, Zoho, etc.). - Analyze account data (fill ratio, time-to-fill, dropout ratio, compliance score) to identify trends and suggest service or process improvements. - Prepare and present weekly/monthly reports, dashboards, client review decks, and quarterly business review (QBR) presentations. - Collaborate with sales, recruitment, compliance, and payroll teams to ensure 100% SLA adherence and seamless service delivery. - Handle escalations professionally (rate issues, replacement guarantees, compliance concerns) and resolve within committed timelines. - Drive client engagement activities: requirement intake calls, satisfaction surveys, feedback sessions, and strategy discussions. - Identify and highlight upsell/cross-sell opportunities (additional job categories, new locations, managed services, or full RPO).Ideal Candidate- 3–6 years of client-facing experience in the general staffing/recruitment industry (US/Canada process knowledge mandatory). - Proven success in managing and growing staffing accounts (non-IT verticals preferred). - Excellent English communication and relationship-building skills. - Strong hands-on experience with CRM systems and advanced MS Excel/PowerPoint. - Comfortable working night shifts in a high-volume, target-oriented environment.Immediate joiners from Noida/Greater Noida with relevant US staffing client management experience are highly preferred. Apply only if you match the above criteria.
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Client Relationship Manager
5 days ago
New Delhi, India Programming.com Full timeTitle: Client Relationship Manager (IT Services & Staffing) Location: Mumbai | Work From Office (WFO) | Immediate joiners preferred Comp: Competitive fixed + very lucrative performance-based incentivesAbout the role Programming.com is hiring a Client Relationship Manager to build, retain, and grow IT services/staffing accounts. You’ll be the single point...
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Client Relationship Manager
7 days ago
New Delhi, India Programming.com Full timeTitle: Client Relationship Manager (IT Services & Staffing) Location: Mumbai | Work From Office (WFO) | Immediate joiners preferred Comp: Competitive fixed + very lucrative performance-based incentives About the role Programming.com is hiring a Client Relationship Manager to build, retain, and grow IT services/staffing accounts. You'll be the single point of...
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Client Relationship Manager
7 days ago
Delhi, India Programming.com Full timeTitle: Client Relationship Manager (IT Services & Staffing)Location: Mumbai | Work From Office (WFO) | Immediate joiners preferredComp: Competitive fixed + very lucrative performance-based incentivesAbout the roleProgramming.com is hiring a Client Relationship Manager to build, retain, and grow IT services/staffing accounts. You’ll be the single point of...
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Delhi, India Tek Support Full timeJob Title:Staffing Client Relationship ManagerLocation:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners onlyJob Overview:We are looking...
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Staffing Client Relationship Specialist
21 hours ago
Delhi, India Tek Support Full timeJob Title:Staffing Client Relationship Specialist (Female)Location:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners onlyJob OverviewWe are...
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Staffing Client Relationship Expert
21 hours ago
Delhi, India Tek Support Full timeJob Title:Staffing Client Relationship Expert (Female)Location:AKASA Coworking Building, Sector 62, Noida (100% Onsite)Experience Required:3–6 YearsShift:Night Shift (7:00 PM – 4:00 AM IST) – Supporting US/Canada clientsPreference:Female candidates preferred (Local Noida/Greater Noida candidates only)Joining:Immediate joiners onlyJob OverviewWe are...
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Client Partner
2 weeks ago
New Delhi, India Quess IT Staffing Full timeJob Summary:15+ years (with extensive expertise in IT staffing or T&M recruitment, strong in Delivery, Account Management and P&L, Business operations)We are seeking a seasoned Portfolio Head - Client partner to lead our vertical operations with a focus on P&L, Business Operations, Delivery, and account management. The ideal candidate will bring a wealth of...
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Staffing Manager
2 weeks ago
New Delhi, India Alankit Full timeBusiness Development Manager - Staffing ServicesAs a Business Development Manager - Staffing, you will work to drive the growth and success of our staffing services. This includes prospecting new clients, building strong relationships, understanding market trends, and developing strategies to achieve sales targets. Your role is crucial in expanding our...
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Relationship Manager
7 days ago
New Delhi, India Tax Manager Full timeJob Title: Relationship Manager - Sales Location: Corporate Office - Naraina Vihar (Above Naraina Metro Station), New Delhi Employment Type: Full-Time | Permanent Industry: Financial Services | Fintech Salary- 25k to 40k Key Responsibilities: Acquire and onboard new clients by understanding their tax and financial needs. Maintain strong client relationships...
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Staffing Manager
1 day ago
New Delhi, India Alankit Full timeBusiness Development Manager - Staffing ServicesAs a Business Development Manager - Staffing, you will work to drive the growth and success of our staffing services. This includes prospecting new clients, building strong relationships, understanding market trends, and developing strategies to achieve sales targets. Your role is crucial in expanding our...
