Livekeeping - Regional Sales Manager

2 weeks ago


New Delhi, India Livekeeping Technologies Pvt Ltd. Full time

Location: Mohali / Delhi / Noida.Experience: 3+ Years.Department: Sales.Employment Type: Full-time.Role Overview:- We are looking for a highly driven and hands-on Centre Manager Telesales to lead the telesales. operations at a single location, managing a team of 40 telecallers along with team leaders.- The Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and. ensuring operational excellence on the floor.- The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead teams, drive performance, and deliver results in a fast-paced environment.Key Experience: Minimum 3+ years in telesales, with at least 1 year in a team leadership/managerial role.- Proven ability to manage teams of 3050 telecallers in a telesales environment.- Strong people management, coaching, and motivational skills.- Hands-on and willing to work directly on the floor with the team.- Good analytical skills; ability to track performance metrics and improve efficiency.- Proficiency in CRM tools and telesales processes.- Preferred Industry Experience: Insurance or Fintech.- (EdTech experience not preferred.- Strong communication skills in English and regional languages.Performance Metrics Achievement of monthly sales targets for the centre.- Lead-to-conversion ratio.- Average revenue per telecaller.- Call quality and compliance scores.- Telecaller productivity and attrition rate.- Training effectiveness and performance improvements. (ref:iimjobs.com)


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