Current jobs related to Customer Success Executives- Hyderabad - Hyderabad - Moove
-
hyderabad, India TiE Hyderabad Full timePosition Opening: Program Manager/Assistant Program Manager TiE Hyderabad is seeking a dynamic and experienced Program Manager to oversee and manage various programs and initiatives to promote entrepreneurship and foster innovation in the region. The Program Manager will play a key role in planning, executing, and evaluating programs, events, and...
-
Customer Success Executive
6 months ago
Hyderabad, India SEN REV SERVICES PRIVATE LIMITED Full time**Role Description** This is a full-time remote role for a Customer Success Manager at SMSHandover. The Customer Success Manager will manage and maintain strong relationships with our customers. The position requires a focus on customer satisfaction and retention, driving customer engagement, and ensuring the successful adoption of our products and...
-
Customer Success Executive
7 months ago
Hyderabad, Telangana, India Edwisely Full timeCustomer Success Executive (Centre of Excellence) **Location**: Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to...
-
Customer Success Executive
5 months ago
Hyderabad, Telangana, India Edwisely Full time**Customer Success Executive (Centre of Excellence)** **Location**:Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well...
-
Customer Success Executive
5 months ago
Hyderabad, Telangana, India Notion51 Digital Technologies Pvt Ltd Full time**Sales & Marketing**:Customer Success Executive **Location**: Hyderabad, Preferred Madhapur **Overview** We are looking for a customer success executive comfortable with traveling and meeting new prospects. This role is crucial for driving adoption of our SaaS products in the real estate and local services sectors. - **Working Days**: Monday to Friday -...
-
Data Migration
5 months ago
Hyderabad, India Capium Full time**Job Title: Data Migration & Customer Success Executive** Location: Hyderabad, India (Hybrid Role) **Job Summary**: Capium is seeking a motivated and enthusiastic Data Migration & Customer Success Executive to join our UK-based Customer Success team remotely from Hyderabad, Proactively creating articles and videos for the platform, participating and...
-
Customer Success Executive
5 months ago
Hyderabad, India Capium Full timeA fantastic opportunity to join an exciting multi-award-winning fintech start-up, working specifically in the accounting and taxation space, based in London with offices in Hyderabad. Due to its tremendous growth path so far, they are positioned to be one of the most exciting companies within this space. Their innovative software solutions include practice...
-
Customer Support Executive
4 weeks ago
Banjara Hills, Hyderabad, Telangana, India DRG JPMC Hyderabad Full time**Position**: Customer Support Executive (Male or Female Both can apply) **Salary**: 18k-25k Negotiable **Location**: Banjara Hills, Road number 14, Hyderabad 500034 **Qualification**: Any degree **Shift Timing **:1st Shift: 6am-3pm and 2nd Shift: 11am -8pm Should have good communication Speaking skills in English, Hindi and Telugu. Should be sports or...
-
Program Manager/Asst. Program Manager
3 weeks ago
Hyderabad, India TiE Hyderabad Full timePosition Opening: Program Manager/Assistant Program Manager TiE Hyderabad is seeking a dynamic and experienced Program Manager to oversee and manage various programs and initiatives to promote entrepreneurship and foster innovation in the region. The Program Manager will play a key role in planning, executing, and evaluating programs, events, and...
-
Program manager/asst. program manager
3 weeks ago
Hyderabad, India TiE Hyderabad Full timePosition Opening: Program Manager/Assistant Program Manager Ti E Hyderabad is seeking a dynamic and experienced Program Manager to oversee and manage various programs and initiatives to promote entrepreneurship and foster innovation in the region. The Program Manager will play a key role in planning, executing, and evaluating programs, events, and...
-
Customer Support Intern
3 weeks ago
Hyderabad, Telangana, India SmartWinnr, Hyderabad Full time**Job Summary**: The product support intern will engage with our existing and new customers to ensure the successful implementation of SmartWinnr. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India. **Responsibilities** **include but...
-
Customer Success Manager-l3 Hyderabad(IT
5 months ago
Hyderabad, Telangana, India Zweizag Private Limited Full time**Role-Customer Success Manager** **Qualifications / Experience** Education - MBA/ BE/Any graduate Location-Hyderabad Experience - 5 to 12years, sales exposure in similar or related product domain, IT sales market exposure is a must. Must Exposure to IT Transformation sales is an added advantage Experience in selling Cyber...
-
Product Support Executive
2 months ago
Hyderabad, Telangana, India SmartWinnr, Hyderabad Full timeJob description **Role**: Product Support Executive (Night Shift) **Department**: Customer Support **Location**: Hyderabad (Onsite) **Job Summary**: As a Product Support Executive, you will play a crucial role in ensuring the successful implementation and ongoing support of SmartWinnr for our global clientele. You will engage with customers throughout...
-
Customer Success Lead
2 weeks ago
Hyderabad, Telangana, India Nexivo Consulting Full timeJob Title: Customer Success LeadNexivo Consulting, a Zoho Premium Partner in Hyderabad, is seeking an experienced Customer Success Lead to join our team. As a Customer Success Lead, you will be responsible for managing customer relationships, analyzing data to improve customer satisfaction, communicating effectively with clients, and overseeing program...
-
Program Manager/Asst. Program Manager
3 weeks ago
hyderabad, India TiE Hyderabad Full timePosition Opening: Program Manager/Assistant Program ManagerTiE Hyderabad is seeking a dynamic and experienced Program Manager to oversee and manage various programs and initiatives to promote entrepreneurship and foster innovation in the region. The Program Manager will play a key role in planning, executing, and evaluating programs, events, and initiatives...
-
Customer Success Specialist
3 weeks ago
Hyderabad, India insightsoftware Full timeCustomer Success Analyst Hyderabad, Telangana, India Full-time Company Description insightsoftware is a growing, dynamic computer software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced,...
-
Customer success specialist
3 weeks ago
Hyderabad, India Insightsoftware Full timeCustomer Success Analyst Hyderabad, Telangana, India Full-time Company Description insightsoftware is a growing, dynamic computer software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a...
-
Program Director
3 weeks ago
Hyderabad, Telangana, India TiE Hyderabad Full timeProgram Manager/Assistant Program Manager PositionTiE Hyderabad is seeking a highly skilled and experienced Program Manager to oversee and manage various programs and initiatives to promote entrepreneurship and foster innovation in the region. The Program Manager will play a key role in planning, executing, and evaluating programs, events, and initiatives to...
-
Customer Success Lead
2 weeks ago
Hyderabad, Telangana, India Nexivo Consulting Full timeJob Title: Customer Success LeadNexivo Consulting, a Zoho Premium Partner in Hyderabad, is seeking an experienced Customer Success Lead to join their team. The ideal candidate will be responsible for managing customer relationships, analysing data to improve customer satisfaction, and communicating effectively with clients.Key Responsibilities:Manage...
-
Customer Success Associate
5 months ago
Hyderabad, India PS COLLABORATIONS Full time**Job description**: - Drive Customer Success Outcomes - Relevant Bachelor s degree; preference for computer science or related degrees - Excellent communication and presentation skills. - Pre-Sales demo and technical clarification for prospective enquirers. - Product installation/configuration and customer on-boarding. - Customer Retention - **Experience**...
Customer Success Executives- Hyderabad
2 months ago
About Moove
Moove is on a mission to make the world more productive and successful by redefining
access to auto finance and vehicle ownership. Our starting point is a technologyenabled
lending model to radically transform the availability of auto finance and vehicles for
ondemand mobility marketplaces. By doing so Moove is creating sustainable jobs for
entrepreneurs in the mobility sector.
About the Role
As a Customer Success Executive at Moove you will play a key role in ensuring our clients
satisfaction and success. Your responsibilities will include building strong relationships
with customers understanding their needs and proactively addressing any issues or
concerns. You will work closely with crossfunctional teams to deliver solutions provide
product insights and contribute to the overall growth of client accounts. This role offers an
exciting opportunity to foster client engagement promote retention and contribute to
the continuous improvement of Mooves products and services.
What youll be doing
Monitoring drivers performance.
Conducting daily checkin on drivers pulse.
Supporting drivers.
Solving drivers issues while drivers are in transit.
Receiving inbound calls from drivers.
Making outbound calls to drivers.
Conducting driver survey.
Compiling data from drivers survey
Accountability of all Moove vehicles
Ensuring that drivers obey rules and regulations as laid down by the company.
Ensuring that drivers get the right information from the company.
What you will need for this position
Degree in any discipline.
1year experience in customer care/support roles.
Experience in the transportation industry is an added advantage.
Proficient in the use of Microsoft Suites (Excel).
Ability to manage people.
The candidate must possess an eye for details.
Key Metrics
Daily retention targets as % of return walkins
Weekly churn targets
Daily Ticket resolutions for DPs basis physical and remote interactions
Daily Driver performance basis supply hour and trip targets of the city
Daily helping DPs increase earnings if SH is at optimal level monitored via week on
week DP earnings
Overall DP portfolio monitoring basis allocated count of DPs
