Assistant Manager Human Resources

Key ResponsibilitiesI. Talent Acquisition & OnboardingExperiential Hiring:Develop and execute creative, values-based recruitment strategies to attract talent that embodies theCGH Earth ethosand the unique, eco-conscious spirit of theAndaman Islands , delivering genuine service excellence. Full Cycle Recruitment:Manage end-to-end recruitment for all resort departments (Front Office, F&B, Housekeeping, F&B Production, Engineering, Water Sports, etc.), focusing on quality of cultural fit and service aptitude over volume. Cultural Immersion:Oversee a comprehensive onboarding and induction process that provides new hires with an authentic immersion into the resort’s location, commitment tosustainability , and heritage of service excellence.II. Cultural Stewardship & Employee Well-beingCulture Champion:Actively promote and embed the coreCGH Earth values , including sustainability, local authenticity, and ethical practices, into all HR programs and daily operations. Well-being Initiatives:Design and implement holistic employee well-being programs tailored to the challenges and opportunities of remote island living. Communication:Serve as an approachable point of contact for all employees, fostering an environment of trust, transparency, and open dialogue.III. Employee Relations & Legal ComplianceIndustrial Relations:Expertly manage all aspects of employee relations, grievances, disciplinary actions, and terminations, ensuring fairness and strict adherence toAndaman & Nicobar Administration labor rulesand other relevant Indian labor legislation (e.g., Factories Act, ESI, PF, Payment of Gratuity Act). Performance Management:Administer the resort’s performance review process, coaching managers on effective feedback delivery, development planning, and managing performance improvement plans. Policy Management:Draft, implement, and communicate clear, legally compliant HR policies and procedures that align with both operational needs and the CGH Earth philosophy.IV. Training & DevelopmentService & Leadership Training:Collaborate with Department Heads to identify specific service standard gaps and implement training modules focused on luxury hospitality service, local guest engagement, and leadership development. Compliance Training:Ensure all mandatory training (POSH, safety, food hygiene, etc.) is conducted and tracked meticulously. Succession Planning:Identify, nurture, and develop internal high-potential talent to support career progression and continuity within the CGH Earth group.V. HR Operations & AdministrationHRIS & Record Keeping:Manage the Human Resources Information System (HRIS) and maintain meticulous, confidential personnel records, ensuring data accuracy for payroll, attendance, and compliance audits. Compensation & Benefits:Oversee payroll processing, benefits administration, and compensation structure, ensuring internal equity and market competitiveness for hospitality roles in a remote environment. Workforce Planning:Manage staffing levels, shift schedules, and resource planning to ensure optimal efficiency while adhering to labor hour regulations.Required Qualifications & Competencies Education & Experience Master's degree in Human Resources Management, MBA (HR specialization), or a related field. A minimum of5-8 years of progressive experiencein Human Resources, with at least3 years in a managerial rolewithin theLuxury Hospitality or Premium Service Industry in India. Mandatory:Deep, practical knowledge ofIndian Labor Laws and Andaman & Nicobar Administration labor rulesis essential. Experience operating in a remote or resort environment is highly desirable.