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Senior Technical Program Manager

3 months ago

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Senior Technical Program Manager

Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in Offshore India, the company’s global footprint spans across three continents with deployments in 13 different countries.

At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves – passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing ‘the right thing’ through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at “no” as just a challenge to find the next “yes”.

Shell Recharge Solutions is seeking a Senior Technical Program Manager

Shell Recharge Solutions is looking for a Senior Technical Program Manager to join our team and will lead program delivery for various distributed multi-technology platform initiatives. Our platform is central to an eMobility ecosystem that consists of massive worldwide cloud infrastructure, Electric Vehicle Chargers (L2 and DCFC), Battery Energy Storage systems, integration with Energy Utilities, Renewable Energy, and the hardware/software to facilitate administration, predictive management, and communication between sites and facilities. We are looking for someone who is excited about being a key contributor on a team that is evolving a mature platform central to an ecosystem that is used by millions of people worldwide.

What you’ll do:

  • Broker technical requirements to software developers and quality assurance engineers.
  • Work with and communicate across cross-functional teams to manage programs, define milestones, dependencies and success criteria, and allocate resources.
  • Partner with Product Management and stakeholders to define and refine requirements
  • Collaborate closely with Software Engineering to deliver advanced software solutions aligned to the organizational product roadmap
  • Expected to use various project management tools and agile techniques in daily overall management of not only the overarching programs, but also specific projects within it.
  • Responsible for all aspects of agile program and project management for the initiative including management of schedules and project plans, documentation preparation (i.e., compiling meeting minutes, establishing Confluence Space for teams, establishing regular cadence for the team, facilitating the solution overview process), gap analysis and customer interaction.
  • Organize and run various agile ceremonies to support agile program execution and delivery, engaging teams from Product Management and Software Engineering
  • Interface directly with clients, product management and development team to ideate, prioritize and deliver frictionless customer experiences.
  • Engage in project estimations and reporting on project performance, budget, and delivery. Facilitate collaboration on a daily basis to remove impediments and reduce risk.
  • Continuously evaluate opportunities to improve unit economics and effectively manage costs.
  • Solicit, analyze, and define functional and non-functional / technical requirements and priorities with product management and other cross functional stakeholders using various tools.
  • As an individual contributor, provide project management leadership, guidance, and day-to-day execution support for Program Managers leading technology projects, ensuring technology initiatives are executed on-time, on-scope, and with expected quality.
  • Facilitate meetings and communication between product owner stakeholders and development team members to ensure the highest value work is top priority in the backlog.
  • Build information radiators to ensure proper visibility and transparency between development teams, stakeholders, and the org.
  • Manage development team backlog, work prioritization, assignment, and tracking in Jira.
  • Create, manage and publish team metrics and reporting from Jira.
  • Coach both development team members as well as product owners on basic Agile practices, scaling best practices and workflow practices.
  • Foster an environment of trust and collaboration within the team.

What We’re Looking For:

Basic Qualifications

  • 10+ years of experience in agile program/project management of deliverables hosted on AWS or other cloud services at scale.
  • 7+ years using communication tools such as JIRA, Slack, Confluence, and project schedule management tools such as SmartSheet to expertly plan development sprints
  • 5 + years of Experience with SAAS product and software development concepts and methodologies.
  • 10+ years of experience on teams that have successfully delivered large-scale, secure, and resilient cloud services, preferably as part of a successful platform migration and/or v1.0 initiative.
  • 10+ years of experience program or project managing cloud services products and driving and managing the technical dependencies critical to their delivery.
  • 5+ years of experience executing program delivery in support of commercial driven product delivery.

Preferred Qualifications

  • Hands-on work experience, comfortable dealing with ambiguity and a shifting landscape.
  • Strong stakeholder management skills.
  • Strong Agile development skills that have served as the pillar for a history of successful project delivery. Experience and/or certification with SAFe is a plus.
  • Solid understanding (after onboarding and ramp-up/training) of the Shell Recharge Solutions software development lifecycle (SDLC)
  • Excellent verbal and written communication skills, with the ability to solve problems and think outside of the box.
  • Bachelor’s Degree in Computer Science/ Engineering or equivalent experience required.


What We Offer:

  • A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry
  • The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure
  • The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies
  • Daily ownership of your role in a challenging, high-growth environment.
  • A casual work environment and culture that support work life ‘fit’, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package
  • Competitive pay and benefits programs designed to enable you to thrive inside and outside of work
  • Participation in Shell Recharge Solutions’ performance and rewards bonus program
  • Health benefits for employees
  • Innovative Paid Time Off Program
  • 9/80 Flex Work schedule