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ServiceNow Business Analyst

4 weeks ago


Ghaziabad, Uttar Pradesh, India TribolaTech Inc Full time

Job Title: ServiceNow Business Analyst

Location – Remote

"Need Immediate Joiners only"

Key Responsibilities:

  • Translate business needs into functional specifications and user stories.
  • Experience with business process modeling, requirements gathering, and documentation
  • Good experince in Agile.
  • Strong understanding of ITIL/ITSM processes.
  • Excellent communication skills

ServiceNow modules : ITSM, ITOM, HRSD, or Security Operations (Any of 2 required)

Certifications :

CSA mandatory + any 1 other certification

ITIL v3/v4 Foundation certification preferred.

Agile/Scrum certification (CSM or PMI-ACP) is beneficial.