Expert ServiceNow Developer Wanted

2 days ago

Ghaziabad, Uttar Pradesh, India beBeeServiceNow Full time ₹ 2,50,00,000
ServiceNow Developer Role

This is an exciting opportunity to join our organization as a skilled ServiceNow developer. The ideal candidate will possess strong technical expertise and experience in implementing and managing ServiceNow solutions.

The selected candidate will be responsible for designing, developing, and deploying ServiceNow applications, including creating catalog items, approval workflows, dynamic forms, SLAs, and integrating ServiceNow with third-party systems. Additionally, they will need to have hands-on experience with domain separation, scoped apps, data import/export, UI policies, and be proficient in setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance.

The successful candidate will also demonstrate leadership skills in instance upgrades, patch management, and clone processes. Strong collaboration skills with HR, IT, and Facilities teams are essential for defining and streamlining workflows. Experience in audit preparation, compliance documentation, and training L1/L2 teams is highly valued.

  • Key Responsibilities:
  • Design, develop, and deploy ServiceNow applications
  • Implement approval workflows, dynamic forms, and SLAs
  • Integrate ServiceNow with third-party systems
  • Manage domain separation, scoped apps, data import/export, and UI policies
  • Track metrics and report on ticket volumes, deflection rates, module usage, and SLA performance
  • Lead instance upgrades, patch management, and clone processes
  • Collaborate with HR, IT, and Facilities teams to define and streamline workflows

Requirements:

  • Technical Expertise:
  • Strong knowledge of Flow Designer, business rules, client/server scripts, ACLs
  • Hands-on experience with domain separation, scoped apps, data import/export, UI policies
  • Skilled in creating catalog items, approval workflows, dynamic forms, SLAs
  • Integrations:
  • Proven ability to integrate ServiceNow with third-party systems (e.g., identity platforms, facilities systems)
  • Metrics & Reporting:
  • Proficient in setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance
  • Upgrades & Maintenance:
  • Demonstrated leadership in instance upgrades, patch management, and clone processes
  • Stakeholder Engagement:
  • Strong collaboration skills with HR, IT, and Facilities to define and streamline workflows
  • Compliance & Governance:
  • Experienced in audit preparation, compliance documentation, and training L1/L2 teams

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