TechLabs - Technical Consultant - Infor M3
3 days ago
Role : Infor M3 Technical Consultant.
Location : India / Remote.
Experience : 28 Year.
Industry : AgriTech (preferred).
Key Responsibilities :
- Provide L2/L3 technical support for Infor M3 including system logs, interfaces, workflows, and platform tools.
- Monitor and troubleshoot batch jobs, job queues, and technical integrations using Infor ION, MEC, and Smart Office.
- Manage user access, roles, and security within M3 and related platforms.
- Analyze and resolve issues with custom scripts, personalizations, or API-based interfaces.
- Collaborate with cross-regional teams to ensure uptime, performance, and resolution of production issues.
- Participate in minor technical enhancements, patch validations, and configuration changes.
- Support job scheduling, exception monitoring, and system alerts.
- Maintain and update technical SOPs, issue logs, and scripts in shared documentation repositories.
Required Technical Skills :
- 39 years of hands-on experience in Infor M3 ERP Technical Support or Development.
- Proficiency in tools such as: Infor Smart Office (M3 H5/Smart Client), Infor ION, MEC, Mongoose framework, scripting, and job automation.
- Experience with interface troubleshooting and API integrations.
- Familiarity with AS400 (iSeries) environments and DB2, especially if integrated with M3.
- Experience working with development/test/prod environments, job movement, and environment refreshes.
- Strong understanding of user provisioning, access roles, and environment configurations.
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