Sales Administration Officer
3 weeks ago
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KEY EXPECTED ACHIEVEMENTS
Role and Responsibilities
Should be able to work in EUR shift (1130PM to 930 PM)Commercial Terms and Conditions (CTC) & price management
Analyses and challenges feasibility of commercial terms and conditions, based on business requirements
• Verifies accuracy and consistency of collected data before entering them in the information system
• Sets up the prices and commercial terms and conditions in the information system
• Identifies rejections and manages the correction in the information system.
• Conducts data cleaning to rid the system of old, unused data, duplicate or incorrect data
Request Management
• Captures customer’s requests & claims related to commercial terms and conditions and prices
• Analyses and provides issue resolution or appropriate answer
• Contacts, follows up and closes the loop with customer
• Performs root cause analysis and implements corrective actions to eliminate reoccurrences
• Shares recurring problems with the relevant internal partner(s) in order to find solutions
Financial transactions traceability
• Ensures the traceability of financial transactions, regardless type of payment, to answer to audits requirements
• Produces and archives all supporting materials according to the rules in force in the territory covered
Apply and improve work methods
• Applies legal, fiscal and internal control rules (including embargo’s rules).
• Recommends actions and evolutions to improve the efficiency of work methods, internal control compliance and customer satisfaction
Internal control:
• Ensures both operations and projects are compliant with Internal Control requirements
• Ensures the implementation of internal control requirements for the Sales Administration and Marketing & Sales teams
• Guarantees that action plans are defined and deployed on time by the Sales Administration & Marketing & Sales teams
Educational Requirements
Masters/Bachelor degree in Accounting, Finance or Business Administration
Work Experience
Competencies
Strong analytical & reporting Skills Good Interpersonal and communication skills to effectively work with the team. A team player. Should work under pressure; Self starter Strong communication skills. Proficiency in Microsoft Office applications (primarily Excel) Conflict Management, Problem Solving, Customer Centricity and people handlingPreferred Skills
Experience in complex Order Management System (Oracle) & other ERP applications. Skilled in all Microsoft Office applications; specifically for Advanced Microsoft Excel.Knowledge in Power BI/Automation tools is preferrable
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