Customer Success Associate

4 weeks ago


Ajmer, India Interview Kickstart Full time

Who are we, you ask?

Interviews can be hard. And when it comes to the top tech companies like Google, Facebook, Netflix, etc., they can be downright brutal. Most candidates don’t make it simply because they don’t prepare well enough. IK helps candidates nail the toughest tech interviews. At IK, current and former hiring managers at these top companies take candidates through an intense prep course to make them completely ready to crack the toughest interviews. You could think of us as “the everything store” for career transitions and interview skill development.


How do we do that, you ask?

  • We have a structured way of helping folks crack interviews-
  • Career accelerator course
  • End to end courses + platform
  • More than 100+ instructors from Google, FB, Amazon, Netflix, Dropbox, and other top Silicon Valley companies.
  • And guess what, to date, we have trained 15000+ engineers
  • What’s more exciting is- we are completely remote, and we are hiring the best people we can find regardless of geo.

Sounds interesting? Then here’s some more information about the role


Role Overview

  • Assisting students to complete - Onboarding formalities Welcoming each student on call before the batch start date.
  • Tracking individual student progress for multiple cohorts as they move through IK’s program and maximize completion rates.
  • Keeping dropouts and deferrals to a minimum by offering additional guidance & support.
  • Getting reviews and referrals from students. Work closely with all the internal teams to continuously improve the learning experience Maintaining daily trackers, comfortable using Google Sheets, CRM etc.
  • Communicating to students via calls, email, direct message, video, or a mix of communication strategies.
  • Mentoring & motivating students and connecting them to guidance coaches and career coaches as and when required.
  • Serve as the single point of contact for all students queries and concerns


Preferred Qualifications:

  • 2-7 years of experience in customer success, customer service, sales, and/or other customer-facing role.
  • Experience building out and tracking information in Excel and/or data collection.
  • Experience working in operations, performance coaching, and/or program management is a plus.
  • Bachelor's degree in Business, Economics, Business Management and Information Systems (OMIS), or other degree in a related field is a plus & Available to work evenings PST with some morning meetings PST (US Hours)



  • Ajmer, India Halma plc Full time

    About HalmaHalma is a global group of life-saving technologies companies, driven by a clear purpose. We are an FTSE 100 company with headquarters in the UK and operations in 23 countries, including regional hubs in India, China, Brazil, and the US.Our diverse group of nearly 50 global companies specialize in market leading technologies that push the...

  • Sr Associate

    3 weeks ago


    Ajmer, India Awign Full time

    Job OverviewThe Sr. Associate - Accounts Receivable is responsible for managing the end-to-end accounts receivable process, ensuring timely collection of payments, and maintaining positive client relationships. This role is critical in helping maintain healthy cash flow, minimizing outstanding balances, and ensuring accurate financial reporting within the...


  • ajmer, India Technomine Full time

    Job Title: Chat Sales Associate Location: Ahmedabad, IndiaCompany: TechnomineAbout Us: Technomine is a leading provider of innovative solutions with a strong presence in the UK and US markets. We specialize in delivering exceptional travel experiences to our clients by offering tailored travel solutions. We are seeking a dynamic and results-driven Chat Sales...


  • Ajmer, India Dentsu Creative Full time

    About Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and...


  • Ajmer, India SC YOUTH ORGANIZATION Full time

    **An Amazing Opportunity for all**: Join our dynamic team as a _Customer Support Team member / Senior Executive_! We seek a seasoned professional with proven leadership in strategic planning, business development, and team management. Drive organizational success through your expertise in decision-making and innovation. Explore your career with...

  • Sr./Process Associate

    2 months ago


    Ajmer, India Clairvolex Full time

    Position Details:Function: Patent ProofreadingTitle: Process Associate / Sr. Process AssociateBusiness Unit: IP Management ServicesBusiness Domain: Intellectual Property (IP)Location: BangaluruOperations: Hybrid mode 3+2, work from office/homeCompany Details:Clairvolex is an IP tech-enabled services and IP product company, The company has a large customer...


  • Ajmer, India Shivay E-Vehicles Full time

    **Overview**: We are seeking a dynamic and results-oriented Sales and Marketing Associate to join our team. As a crucial member of our sales and marketing department, you will be responsible for generating leads, qualifying prospects, and managing customer relationships. Your creativity, strategic thinking, and passion for sales will drive our company’s...


  • Ajmer, India Trillionloans Full time

    In this role, you have the opportunity to ...-Play a crucial role in driving the development and enhancement of our lending products and services tailored to the Indian market-Execute product strategies to deliver innovative solutions that address the unique needs of Indian consumers and drive business growth.Responsibilities will include:Functional...

  • Sales Associate

    6 months ago


    Ajmer, India Core Connect HR Consultants Full time

    He/ she responsible for providing best customer experience by providing sales service - Vital role in driving the store to achieve - Achieve revenue targets - Present the customer with an optimal selection of products. - Ensure the security of store equipment,no shortage of stock units or damage in the store - Minimum qualifications: - 12th pass, Graduation...


  • Ajmer, India Unikon.ai Full time

    Role Overview:We are seeking a dynamic Celebrity Management - Influencer Marketing Associate to join our team. This role involves managing relationships with celebrities and influencers, executing influencer marketing campaigns, and driving brand partnerships that elevate the visibility and engagement of our clients. The ideal candidate will have experience...

  • Warehouse Associate

    1 month ago


    Ajmer, Rajasthan, India Planet PCI Infotech Limited Full time

    As a key member of our team at Planet PCI Infotech Limited, you will play a vital role in ensuring the smooth operation of our warehouse. Your primary responsibility will be to pick and pack products based on daily orders, meeting the specifics of customer orders in a timely manner.You will be responsible for keeping products separated, organized, and in...


  • Ajmer, India Union Living Full time

    ### Job Title: **Sales Associate/Telecaller - Co-living Properties****Location:** Mumbai/Pune, India**Vacancies:** 5**CTC:** ₹1.8 to 3.6 LPA (based on skills and experience) + Incentives### About Union Living:Union Living provides premium co-living accommodations, tailored for students and working professionals. We aim to create vibrant, inclusive...

  • Sales Associate

    4 weeks ago


    Ajmer, Rajasthan, India 2coms Full time

    Job DetailsFolding and stacking at basic tablesTimely display of received stocksResponsible for section upkeepEnsure carton-free floorsMaintain display standards, including signageMerchandise clearance from the trail roomEnsure the right product is displayed on the right browserEnsure customers receive a shopping bagRequirementsMinimum 10th/12th/graduate...


  • Ajmer, Rajasthan, India 2coms Full time

    Greetings,Exceptional Career Opportunities for Freshers in Retail Staff at 2coms.Job DetailsFolding and Stacking at Basic TableTimely Display of Received StocksResponsible for Upkeep of SectionEnsure Carton-Free FloorMaintain Display Standards Including SignageMerchandise Clearance from Trail RoomEnsure Right Product is Displayed on Right BrowsEnsure...


  • Ajmer, India TechSurvi Pvt. ltd. Full time

    The Vital, an all-in-one Shopify business solution, is seeking a motivated and experienced Business Development Manager to join our team. The ideal candidate will have at least 3 years of experience in selling SaaS solutions, preferably in the e-commerce or Shopify ecosystem. You will play a critical role in expanding our customer base, building long-term...


  • ajmer, India TechSurvi Pvt. ltd. Full time

    The Vital, an all-in-one Shopify business solution, is seeking a motivated and experienced Business Development Manager to join our team. The ideal candidate will have at least 3 years of experience in selling SaaS solutions, preferably in the e-commerce or Shopify ecosystem. You will play a critical role in expanding our customer base, building long-term...

  • Product Associate

    3 months ago


    Ajmer, India Locad Full time

    About LocadLocad is the all-in-one solution for e-commerce brands looking to streamline operations and achieve explosive growth. Our innovative platform syncs inventory across online channels facilitates systematic order fulfillment (storage, packing, shipping, and tracking), and leverages a reliable network of warehouses and shipping partners across...


  • ajmer, India Techsharks Internet Services Pvt Ltd Full time

    We are looking for an enthusiastic Business Development Associate to join our Sales department and provide creative ideas to help achieve our goals. The sales Executive will complete all tasks assigned by the manager, which may include conducting market research, identifying business opportunities, managing email campaigns, generating sales leads,...

  • Sales Executive

    6 months ago


    Ajmer, India JR Auto and Petro Products Full time

    Building trust with existing and potential clients - Arranging and conducting face-to-face meetings with customers outside the office - Understanding sales strategies, budgets and lead generation - Negotiating deals and presenting information to clients - Converting prospects into successful customers through customer sales methods such as door-to-door, cold...


  • Ajmer, Rajasthan, India Artos Software Full time

    • You will play a vital role in ensuring our customers receive exceptional technical support, helping them succeed with our products.• Collaborate closely with experienced founders, engineers, and the merchant success team to resolve customer issues and drive product adoption.• Develop strong relationships with customers, becoming their go-to person...