MitKat Advisory Services

4 days ago

Mumbai, India MitKat Advisory Services Pvt Ltd Full time

is seeking a Senior Key Account Manager to strengthen relationships with strategic global clients and drive business growth across MitKats service lines Risk Intelligence, Consulting, and Resourcing.The ideal candidate will be an ex-military professional with a deep understanding of security risk management, resilience, and stakeholder engagement.This individual will act as a trusted advisor to CXOs, Security Directors, and Risk Leaders, ensuring MitKat remains their preferred partner for end-to-end risk and resilience solutions.Key Relationship Management:- Serve as the primary point of contact for key global and regional accounts.- Develop and maintain strong, long-term relationships with senior decision-makers and influencers within client organizations.- Understand client needs, anticipate risks, and recommend appropriate MitKat solutions.Account Growth & Business Development:- Identify and pursue opportunities for cross-selling and up-selling MitKats offerings.- Achieve sales and revenue targets by driving account expansion and renewals.- Collaborate with internal teams to deliver customized proposals and strategic account plans.Strategic Advisory:- Leverage operational and military experience to provide practical insights on crisis management, security strategy, and resilience planning.- Advise clients on emerging risk trends, threat landscapes, and best practices.- Represent MitKat at high-level forums, client reviews, and industry conferences.Internal Collaboration:- Coordinate with product, consulting, and intelligence teams to ensure seamless service delivery.- Provide client feedback to guide product innovation and solution enhancement.Reporting & Governance:- Maintain CRM discipline with timely and accurate account reporting.- Track client satisfaction metrics and proactively address issues or risks.Desired Skills & Commissioned officer from the Armed Forces (Army/Navy/Air Force) with 10-15 years of total experience, including 5+ years in corporate client management or business development roles.Knowledge Areas:- Strong understanding of Corporate Security, Risk Management, Business Continuity, and Crisis Response.- Awareness of global security, ESG, and resilience trends will be an Exceptional interpersonal, communication, and negotiation skills.- Proven ability to manage and grow large strategic accounts.- High degree of professionalism, integrity, and client Graduate / Postgraduate degree preferred.- MBA or equivalent qualification desirable. (ref:iimjobs.com)

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