General Manager

4 weeks ago


Nellore, India Accor Full time

Responsibilities

  • Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
  • Personally drive and support the sales, Marketing and Distribution.
  • Drive Guest Experience as a key deliverable for HODs
  • Own and manages the relationship with the owner while striking an effective balance between the owner's interests and the brand's interests.
  • Act as an Accor Ambassador aiming to enhance the company image and market reputation.
  • Attract, train, retain & coach executive committee team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.


Qualifications


  • 15 + years’ industry experience in International brand with minimum 3 years’ experience as General Manager
  • Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
  • Strong Rooms and Sales background will be an added advantage
  • Strong process orientation;
  • Strong Leadership abilities and organizational skills;
  • Entrepreneurial, thinks out of the box;
  • Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
  • Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
  • Outstanding PR and social integration skills to develop strong customer relations
  • Able to drive change and look for operational efficiencies/synergies across the network


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