Service Coordinator

7 days ago

Navi Mumbai, India White Force Full time

Job description

Job Title : Service Coordinator

Job Summary

We are looking for an organized and detail-oriented Service Coordinator to manage and streamline the delivery of services to our clients. The Service Coordinator will act as the primary point of contact between clients and the service team, ensuring efficient scheduling, problem resolution, and excellent customer satisfaction. The ideal candidate will have strong communication and multitasking skills, with the ability to handle a fast-paced environment effectively.

Key Responsibilities

Client Coordination : Serve as the main point of contact for clients, addressing inquiries and resolving service-related issues. Scheduling : Organize and schedule service appointments, ensuring timely delivery of services. Team Collaboration : Communicate job details and client expectations to service staff or technicians. Record Keeping : Maintain accurate records of client interactions, service requests, schedules, and follow-ups. Problem Solving : Address client concerns or escalations promptly and coordinate solutions with relevant teams. Service Monitoring : Track the progress of service tasks and ensure they are completed to client satisfaction. Reporting : Generate reports on service performance, client feedback, and key operational metrics. Inventory Management : Monitor and manage inventory or equipment required for service delivery, if applicable. Process Improvement : Identify inefficiencies in service delivery and suggest ways to improve operations. Compliance : Ensure all services are provided in accordance with company policies, contracts, and regulations.

Qualifications

Bachelor’s degree in business administration, customer service, or a related field (preferred). Proven experience in service coordination, customer service, or a related role. Excellent organizational and time-management skills. Strong communication and interpersonal abilities. Proficiency in using scheduling software, CRM systems, and office tools (e.g., MS Office Suite). Problem-solving mindset and ability to work in high-pressure situations. Attention to detail and ability to multitask effectively. Ability to work independently and as part of a team. Interested candidates can contact 

Call Or whatsapp -

share cv -



  • Service Coordinator

    1 week ago

    Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

  • Service Coordinator

    2 days ago

    Navi Mumbai, India White Force Full time

    Job description Job Title : Service Coordinator Job Summary We are looking for an organized and detail-oriented Service Coordinator to manage and streamline the delivery of services to our clients. The Service Coordinator will act as the primary point of contact between clients and the service team, ensuring efficient scheduling, problem resolution, and...

  • Service Coordinator

    2 weeks ago

    Navi Mumbai, Maharashtra, India Prama Instruments Pvt. Ltd Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title: Service Coordinator (Associate–Mid Level, Multi-Functional Role)Location: Mumbai, IndiaCompany: PRAMA Instruments Pvt. Ltd.Website: About PRAMAPRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India's clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and other global...

  • Service Coordinator

    1 week ago

    Navi Mumbai, India CADETRONICS Full time

    Roles And Responsibility Managed service requests from clients, ensuring prompt and accurate assignment to the appropriate teams or technicians. Coordinated schedules, resources, and materials to meet service delivery deadlines, resulting in a 20% reduction in response time. Communicated regularly with clients to provide updates on service progress and...

  • Service Coordinator

    1 week ago

    Navi Mumbai, India Unity Controls Pvt. Ltd. Full time

    Communication with customer & internal QC team. - Submit offers for recommended spares by service technicians. - Follow up for orders, Make proforma invoice and job order. - Spares inventory control, solving technical queries. - Supervise Technicians on the field. - Guide & Assign task to the Technician. - Payment follow up with customers. - Completely...

  • Service Coordinator

    6 days ago

    Navi Mumbai, Maharashtra, India Suraj Informatics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    This role is central to managing service operations across all regions for AMC-based IT services involving CCTV systems, Wi-Fi devices, printers, scanners, servers, LAN, and networking equipment. The ideal candidate will track and report on service. Required Candidate profileGraduate in Computer Science, IT, Electronics, or related field5- 10 years of...

  • Service Coordinator

    2 weeks ago

    Navi Mumbai, Maharashtra, India Accupack Engineering Pvt Ltd Full time

    Job Profile: 1. Coordinating with Customer and engineers for the installation, Preventive Maintenance of blister packaging machines and change parts 2. Planning of engineer’s site visit according to service requirement of customer. 3. Coordinate with Sr Manager for training plan and arrange the schedule of engineers. 4. Maintain documentation of service...

  • Service Coordinator

    1 week ago

    Navi Mumbai, Maharashtra, India Prama Instruments Pvt. Ltd Full time

    **Job Title**: Service Coordinator (Associate-Mid Level, Multi-Functional Role) **Location**: Mumbai, India **Company**: PRAMA Instruments Pvt. Ltd. **About PRAMA** PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and...

  • Service Coordinator

    4 days ago

    Navi Mumbai, Maharashtra, India Prama Instruments Pvt. Ltd Full time

    **Job Title**: Service Coordinator (Associate-Mid Level, Multi-Functional Role) **Location**: Mumbai, India **Company**: PRAMA Instruments Pvt. Ltd. **About PRAMA** PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and...

  • Service Coordinator Trainee

    3 weeks ago

    Navi Mumbai, India Prudent Teqtis Full time

    Coordinate, analyze and improve customer service functions to meet company goalsCoordinate with service team & purchase department for the material which are needed on the siteRegular follow up of call closed & immediately update in ERP