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Service Coordinator

3 weeks ago

Navi Mumbai, India Unity Controls Pvt. Ltd. Full time

Communication with customer & internal QC team.
- Submit offers for recommended spares by service technicians.
- Follow up for orders, Make proforma invoice and job order.
- Spares inventory control, solving technical queries.
- Supervise Technicians on the field.
- Guide & Assign task to the Technician.
- Payment follow up with customers.
- Completely handle service support.
- Assists in identifying service improvements to increase customer satisfaction
- Coordinate with transport agency for dispatch of material
- Enter data in Service CRM
- Prior experience in Service Co-ordination a must

Work Remotely: No

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹260,000.00 - ₹305,500.00 per year

**Benefits**:

- Leave encashment
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

COVID-19 considerations:
All surfaces are sanitized daily and precautions are taken.

**Education**:

- Diploma (required)

**Experience**:

- Service coordination: 3 years (required)

**Speak with the employer**

+91-XXXXXXXXXX