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Application Support Manager

3 months ago

Bengaluru, India Apex Group Ltd (India Branch) Full time

Manager Applications Support


The primary responsibility of the Manager Applications Support is to ensure the availability and high quality of services provided to the end-users. These include several applications including in-house applications and interfaces with other systems and data sources.

The person must have the ability to work as part of a team, within IT as well as in collaboration with end-users, ProductOwners and other stakeholders. They must be able to understand requirements and guide the team in designing, documenting and implementing appropriate solutions, contributing to the process if required to satisfy the users’ needs.


The successful applicant will work with global IT Operation and Support team. Experience working with Agile and DevOps methodologies would be preferable.


Job Specification


Leading an international team of Application Support Engineers and Developers

Controlling IT workstreams in global projects

Development, maintenance and support of several in-housesolutions (Python, JSON, VB.NET, PL/SQL)

Development, maintenance and support of scheduling and ETL solutions

Reporting tool like OpenText,crystal report

Ability to clearly communicate technical ideas to both technicaland business stakeholders.

Ensure adherenceto change management and release management procedures

Working closelywith other team members and end users


Skills Required

8-10+ years’experience in a similar role

8+ years’design and supportexperience

Solid knowledgeand experience in VB.NET, Python and JSON

Experience in (Oracle) databasedesign and PL/SQL

Knowledge and experience of software engineering life cycle

Experience workingwith automation/scheduling tools,such as VisualCron or Control-M

Experience workingwith ETL tools,such as Alphafuse or X-Gen

Great attentionto details and the passionto drive projectsforward


Excellent time management and decision-making skills

Excellent communication skills in both English writtenand verbal

Good understanding of financial solutionand process

Background in the financial industry preferable