Project Success Specialist

3 weeks ago

New Delhi, India Smart Source Full time

Key Responsibilities 1. Technical Expertise ·Core Datacenter Technologies:Hands-on experience with servers, storage, virtualization platforms (e.g., VMware, Nutanix), and data protection tools (e.g., Commvault, Veeam, Dell DPS). ·Cloud Integration:Basic understanding of hybrid and multi-cloud setups and integration with public cloud platforms like AWS, Azure, or Google Cloud. ·Virtualization and HCI:Practical expertise in virtualization (VMware) and exposure to hyper-converged infrastructures (Nutanix). ·Data Management:Experience in implementing and managing backup, recovery, and disaster recovery solutions. ·Network Security:Knowledge of security frameworks using tools like Fortinet and Checkpoint. ·Infrastructure Design:Ability to implement pre-defined architectures and contribute to design discussions. 2. Project Execution ·Implementation:Ensure successful delivery of datacenter solutions, meeting project timelines and quality standards. ·Documentation:Maintain accurate documentation for implementations, configurations, and customer-specific solutions. ·Risk Mitigation:Proactively identify and address potential project risks and issues. ·Process Adherence:Follow established methodologies (e.g., Agile, Waterfall) for project execution. 3. Customer Interaction ·Technical Assessments:Support pre-sales teams in assessing customer infrastructure and needs. ·Customer Support:Provide direct technical support to resolve issues during and after project deployment. ·Satisfaction Assurance:Maintain a customer-centric approach to ensure high satisfaction levels through quality delivery and support. 4. Reporting and Metrics · Track and report project performance, including status updates, milestones achieved, and challenges encountered. · Collaborate with team leads to ensure alignment with broader practice goals. 5. Certification and Learning · Pursue and maintain certifications relevant to datacenter technologies (e.g., VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE). · Stay updated on emerging trends in datacenter technologies and best practices.Qualifications •Experience:5-8 years in datacenter implementation, technical support, or similar roles. •Certifications:VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE, or equivalent certifications. • Education:Bachelor’s degree in computer science, IT, or a related field.Interested Candidates can drop their cv's at nishas@smart-source.in Regards Nisha Singh Smart Source

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