
Cisco Voice Specialist
7 days ago
Role Overview :
As a Cisco Voice Specialist, you will provide expert-level consultation and technical support throughout all phases of the project lifecycle. You will play a critical role in the design, deployment, and maintenance of Cisco Unified Communication (UC) and VoIP infrastructure, ensuring seamless collaboration across enterprise environments.
Key Responsibilities :
1. Unified Communications & VoIP Infrastructure :
- Lead the design, deployment, and maintenance of Cisco Unified Communication solutions.
- Configure and manage Cisco voice hardware/software and related technologies.
- Troubleshoot VoIP, IP telephony, video, and mobile collaboration platforms.
- Analyze SIP headers and configure Session Border Controllers (SBCs).
- Provide Tier 1+ / Tier 2 support for Cisco VoIP systems and endpoints.
- Maintain and update technical documentation, SOPs, and VoIP network policies.
2. Contact Center & Collaboration :
- Support design and integration of Cisco Contact Center and related services.
- Manage and deliver training and mentorship for voice and contact center tools.
- Act as the primary trainer for both internal and external users/partners.
3. Technical Leadership & Project Management :
- Lead or assist in project planning and execution.
- Conduct customer assessments and prepare technical documentation.
- Collaborate across cross-functional teams to support implementations.
- Ensure adherence to ITSM practices (Risk, Change, Patch Management).
- Promote automation and innovation to streamline operations.
4. Carrier Services & Compliance :
- Administer carrier services, E911 compliance, and toll-free number management.
- Oversee disaster recovery plans, usage analytics, and vendor coordination.
5. Governance & Security :
- Stay informed about industry standards and evolving technologies.
- Ensure compliance with data protection and information security regulations.
- Act as a subject matter expert and conduct technical assessments.
Required Qualifications & Experience :
Education : Bachelor's degree (BE or equivalent) in a relevant field.
Experience : 7+ years of relevant experience in Cisco Voice and Contact Center environments.
Must-Have Skills :
- Strong analytical, communication, and critical thinking skills.
- In-depth knowledge of Cisco VoIP, UCCE, and Contact Center platforms.
- Proficiency with Microsoft Office productivity tools.
- Experience in remote monitoring and enterprise managed services environments.
- Understanding of telecom alternatives and industry trends.
Nice-to-Have Skills :
- Strong written and verbal communication skills.
- Familiarity with Office 365, Azure DevOps (ADO), and collaboration tools.
(ref:hirist.tech)
-
Cisco Voice Specialist
1 week ago
Bengaluru, India Ubique Systems Full timeJOB TITLE - Cisco Voice Specialist- Location – Open for both Bangalore and Pune- Shift time- US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving), 3 days WFO, 2 days WFH- interview round- 2 rounds- Laptop will be provided- Notice Period- Only immediate joining candidate is considerable- Gap -0-6 months with valid justification- Relocation -...
-
Cisco Voice Specialist
3 days ago
Bengaluru, Karnataka, India Cloud Certitude Full time ₹ 12,00,000 - ₹ 18,00,000 per yearWe are seeking an experienced Voice Specialist (L3) with strong expertise in Cisco Unified Communications, VoIP, and Contact Center (UCCE). The ideal candidate will design, implement, and support enterprise-level collaboration solutions, while also mentoring teams and driving technical excellence.Key Responsibilities :Lead the design, implementation, and...
-
Cisco Voice Specialist
1 week ago
Bengaluru, India Ubique Systems Full timeJOB TITLE - Cisco Voice Specialist- Location – Open for both Bangalore and Pune- Shift time- US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving), 3 days WFO, 2 days WFH- interview round- 2 rounds- Laptop will be provided- Notice Period- Only immediate joining candidate is considerable- Gap -0-6 months with valid justification- Relocation -...
-
Cisco Voice Specialist
6 days ago
Bengaluru, Karnataka, India LION and ELEPHANTS CONSULTANCY PVT LTD Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole Overview : As a Cisco Voice Specialist, you will provide expert-level consultation and technical support throughout all phases of the project lifecycle. You will play a critical role in the design, deployment, and maintenance of Cisco Unified Communication (UC) and VoIP infrastructure, ensuring seamless collaboration across enterprise...
-
Cisco Voice Specialist
1 week ago
Bengaluru, India Ubique Systems Full timeJOB TITLE - Cisco Voice Specialist - Location – Open for both Bangalore and Pune - Shift time- US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving), 3 days WFO, 2 days WFH - interview round- 2 rounds - Laptop will be provided - Notice Period- Only immediate joining candidate is considerable - Gap -0-6 months with valid justification -...
-
Cisco Voice Specialist
1 week ago
Bengaluru, India Ubique Systems Full timeJOB TITLE - Cisco Voice Specialist - Location – Open for both Bangalore and Pune - Shift time- US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving), 3 days WFO, 2 days WFH - interview round- 2 rounds - Laptop will be provided - Notice Period- Only immediate joining candidate is considerable - Gap -0-6 months with valid justification -...
-
Cisco Voice Specialist
1 week ago
Bengaluru, India Ubique Systems Full timeJOB TITLE - Cisco Voice Specialist - Location – Open for both Bangalore and Pune - Shift time- US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving), 3 days WFO, 2 days WFH - interview round- 2 rounds - Laptop will be provided - Notice Period- Only immediate joining candidate is considerable - Gap -0-6 months with valid justification -...
-
Cisco Voice Specialist
1 week ago
Bengaluru, India Ubique Systems Full timeJOB TITLE - Cisco Voice Specialist - Location – Open for both Bangalore and Pune - Shift time- US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving), 3 days WFO, 2 days WFH - interview round- 2 rounds - Laptop will be provided - Notice Period- Only immediate joining candidate is considerable - Gap -0-6 months with valid justification...
-
▷ (Immediate Start) Cisco Voice Specialist
1 week ago
Bengaluru, India Ubique Systems Full timeJOB TITLE - Cisco Voice Specialist - Location – Open for both Bangalore and Pune - Shift time- US Hours - 6:30 PM to 3:30 AM (might change as per daylight saving), 3 days WFO, 2 days WFH - interview round- 2 rounds - Laptop will be provided - Notice Period- Only immediate joining candidate is considerable - Gap -0-6 months with valid justification -...
-
Cisco Voice Engineer
2 weeks ago
Bengaluru, India CARE INFOTECH Full timeJob Description:We are hiring a Cisco Voice Engineer (L2) with minimum 3 years of experience in Cisco UC solutions. Candidate should have strong hands-on experience with Cisco Call Manager, Unity, and IP Telephony. Responsibilities: Manage Cisco Unified Communication systems (CUCM, Unity, Jabber). Troubleshoot voice-related incidents and escalations (L2)....