Manager - Client Servicing - Healthcare

3 weeks ago

Mumbai, India R K SWAMY Limited Full time

Client Servicing ManagerCompany: R K SWAMY Healthcare (part of R K SWAMY LTD)Role : Client Servicing ManagerExperience: 5 - 8 Years (Mandatory experience in handling healthcare clients)Qualification: Postgraduate or Graduate in related fieldsLocation: Kurla, Mumbai (Work from Act as the primary point of contact for healthcare client accounts, building and nurturing long-term relationships.- Understand client objectives, regulatory requirements, and brand guidelines to deliver impactful campaigns.- Lead cross-functional teams (creative, digital, production, medical affairs) in executing integrated marketing and communication strategies.- Develop and present proposals, strategic plans, and campaign deliverables aligned with client expectations.- Manage project timelines, budgets, and resources to ensure seamless execution.- Conduct regular client meetings and presentations to review progress, share insights, and recommend optimizations.- Stay updated on healthcare industry trends, competitor activities, and regulatory updates for strategic account planning.- Collaborate with internal teams and external partners to ensure adherence to quality and compliance standards.- Mentor junior servicing executives, providing guidance and support for their career growth.Required Skillsets:- Strong understanding of healthcare marketing, communication, and regulatory frameworks.- Excellent client relationship management and interpersonal communication skills.- Proven ability to handle multiple accounts and complex campaigns simultaneously.- Strategic thinking and problem-solving skills with a results-driven approach.- Strong project management and organizational capabilities.- Proficiency in MS Office (PowerPoint, Excel, Word) and familiarity with digital marketing tools.- Ability to analyze market data, campaign performance, and provide actionable insights.- Leadership and mentoring abilities for team development. (ref:iimjobs.com)

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