Senior Customer Support Manager

We are seeking an experienced Manager to lead and manage a high-performing technical support team operating during night shifts. The ideal candidate should possess strong leadership skills, extensive experience in managing technical support operations, and be willing to work in a 24x7 environment to ensure seamless customer service delivery. This role will...

Job DescriptionPermanent employee, Full-time- Bengaluru, Remote IndiaShape the utilities market of the future with usThe Senior Customer Support Manager is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail. He independently addresses faults that he can rectify...

Job Title: Manager Support & ServicesExperience: 10 to 12 yearsAbout Tetherfi:At Tetherfi, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centred approach to help businesses evolve from thinking digital to being digital.The Right Individual:We are seeking an...

Job DescriptionWe are looking for an experienced and proactive Support Manager to lead our customer support operations. You will be responsible for managing a team of support executives, ensuring high levels of customer satisfaction, improving support processes, and driving team performance. The ideal candidate is analytical, people-oriented, and focused on...

Manager – Sales (Premium Senior Living Villas & Apartments) Locations: Guruvayur (Kerala) | Chengalpattu and Trichy (Tamil Nadu) Organization:Vedaanta Senior Living| About UsVedaanta Senior Living is a specialist senior care company founded in 2015 by professionals who have successfully built India's largest senior living brand. Within just 10 years, we...

Job descriptionJob Title: Senior Customer Service RepresentativeLocation: BangaloreDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full Time.Job Summary:We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior...

Qualification: 12th / Undergraduate / GraduateExperience: Experience: Minimum 6 months to 6 Years in a Voice process (inbound or outbound) in BPO Industry/Experience Specification: Previous experience in BPO inbound/outbound process preferred Job Role:As a Customer Care Executive or Senior Customer Care Executive, you will interact with customers primarily...

Job Title: Customer Support LeadRole ResponsibilitiesFoster a culture of excellence and accountability by leading, mentoring, and supporting team leads.Monitor team performance to ensure SLAs, response times, and quality benchmarks are met.Identify and resolve potential issues in customer interactions or workflows.Collaborate with internal teams to address...

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...