Cluster Sales Manager

3 weeks ago

Hyderabad, India The Hiring Company Full time

Job Description: Cluster Manager – Company (Hyderabad)Role SummaryThe Cluster Manager is responsible for overseeing operations, performance, and growth across multiple Company outlets/branches/stores in a defined geographic cluster. The role involves driving sales, ensuring excellent customer experience, managing teams, optimizing operations, and delivering profitability targets.Key ResponsibilitiesSales & Business Growth• • Achieve sales targets for the cluster.• • Develop strategies to increase revenue and market share.• • Identify new business opportunities within the cluster area.• • Monitor KPIs – same-store growth, footfall, conversion rates, average transaction value.Team Leadership & Development• • Recruit, train, mentor, and motivate store/branch managers and staff.• • Set performance goals, conduct reviews, ensure consistent service standards.Operational Excellence• • Ensure operations run smoothly across all stores.• • Oversee inventory management – stock ordering, transfers, shrinkage control.• • Ensure visual merchandising and brand guidelines adherence.Customer Experience• • Maintain high customer satisfaction and resolve escalations.• • Monitor feedback and take corrective actions.Financial Management• • Manage profitability, control costs and expenses.• • Prepare budgets and analyze sales, expenses, and inventory reports.Market & Competitive Intelligence• • Keep abreast of competitors, local trends, and customer preferences.• • Adjust product mix, promotions, and offers based on insights.Expansion & Location Planning• • Assess and recommend potential new store locations.• • Review demographics, consumer behavior, and site feasibility.Compliance & Standards• • Ensure compliance with company policies and safety standards.• • Adhere to financial controls, loss prevention, and audits.Reporting & Analysis• • Generate regular performance reports for regional management.• • Use data to drive strategic decisions.Qualifications & Experience• Bachelor’s degree in Business Management / Retail / Commerce or related field. MBA preferred.• 5–8+ years in retail or multi-store operations management.• Strong leadership, analytical, and communication skills.• Familiarity with retail metrics, P&L management, and MS Office.Key Performance Indicators (KPIs)• • Sales target achievement (cluster total, individual stores)• • Profit margin / Store-level profitability• • Customer satisfaction / feedback scores• • Inventory turnover, stock loss / shrinkage• • Staff turnover / retention• • Compliance with visual merchandising, brand standards, SOPs• • Operational audits, process adherenceSalary & Benefits (Indicative)• Salary upto 8 lacs• Incentives / Bonuses tied to cluster performance• Employee benefits (PF, health insurance)• Travel and communication allowances

  • Cluster Sales Manager

    3 weeks ago

    Hyderabad, India The Hiring Company Full time

    Job Description: Cluster Manager – Company (Hyderabad) Role Summary The Cluster Manager is responsible for overseeing operations, performance, and growth across multiple Company outlets/branches/stores in a defined geographic cluster. The role involves driving sales, ensuring excellent customer experience, managing teams, optimizing operations, and...

  • Cluster Sales Manager

    3 weeks ago

    Hyderabad, India The Hiring Company Full time

    Job Description: Cluster Manager – Company (Hyderabad) Role Summary The Cluster Manager is responsible for overseeing operations, performance, and growth across multiple Company outlets/branches/stores in a defined geographic cluster. The role involves driving sales, ensuring excellent customer experience, managing teams, optimizing operations, and...

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    3 weeks ago

    Hyderabad, India The Hiring Company Full time

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  • Cluster Sales Manager

    3 weeks ago

    Hyderabad, India The Hiring Company Full time

    Job Description: Cluster Manager – Company (Hyderabad)Role SummaryThe Cluster Manager is responsible for overseeing operations, performance, and growth across multiple Company outlets/branches/stores in a defined geographic cluster. The role involves driving sales, ensuring excellent customer experience, managing teams, optimizing operations, and...

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