Microsoft Dynamics 365/ERP System Engineer

Location : Bangalore, IndiaExperience : Above 5 yearsIndustry : Real Estate / ConstructionReports To : IT Manager Dubai HeadquartersRole Overview :We are seeking a skilled Microsoft Dynamics 365 ERP (Finance & Operations) System Engineer with design, configuration, optimization, and support of Microsoft Dynamics 365 Finance & Operations (F&O) specifically for the Projects & Contracting business domain. Candidate must have proven experience in the Project Management & Accounting module, tailored to contracting and construction environments. This role demands deep functional and technical expertise in modules related to Project Management & Accounting, Procurement & Sourcing, Inventory, Fixed Assets, Finance, and Contract Management, with the ability to bridge the gap between construction project operations and ERP automation.The role will ensure complete automation with ERP workflows reflect real-world construction project lifecycles, integrating financial and cost control, subcontractor management, BOQ management and progress billing, and enabling end-to-end digital transformation for project execution and back-office support.Key Responsibilities :- Lead or support the implementation, configuration, and deployment of MS Dynamics 365 F&O, focusing on Project Management & Accounting modules.- Collaborate with business stakeholders to understand and document requirements specific to real estate development and contracting workflows.- Customize, test, and deploy solutions to align with project and financial management processes.- Integrate Dynamics 365 with other business systems and ensure data consistency.- Provide technical and functional support post go-live, including troubleshooting and performance optimization.- Support user training and documentation tailored to construction and contracting operations.ERP Configuration & Customization :Configure, enhance, and maintain Microsoft Dynamics 365 F&O modules for :- Project Management & Accounting : Design Work Breakdown Structures (WBS), project budgeting, cost tracking, revenue recognition, retention, variation orders.- Procurement & Sourcing : Optimise Purchase requisition workflows, RFQs, vendor evaluation, subcontract agreements.- Inventory & Warehouse Management : Construction material stock tracking, site consumption reporting, transfer orders.- Finance & Accounting : Multi-company accounting, intercompany transactions, progress claims, advance & performance guarantees, VAT & tax compliance.- Customize approval hierarchies, workflows, and security roles to align with company policies and contracting project governance.- Integrate Progress Measurement Systems for project milestones linked to invoicing and revenue recognition.Integration & Automation :- Optimise integrations between D365 F&O - Zoho CRM for leads, opportunities, and project award handovers.- Document Management Systems (SharePoint, etc.).- Banking portals for payment automation.- Power BI dashboards for executive reporting.- Enable automation for subcontractor payments, retention release, and escalation clauses.- Ensure seamless data flow between Project Control tools, site progress reporting, and ERP modules.Support & Troubleshooting :- Act as the Level 2/3 support for ERP incidents in the Projects & Contracting domain.- Diagnose, debug, and resolve functional and technical issues.- Conduct root-cause analysis to prevent recurring system issues.Business Process Optimization :- Collaborate with Finance, Procurement, QS, and Project Controls teams to map and optimize workflows.- Implement earned value management (EVM) concepts within ERP project reporting.- Standardize BOQ cost structures, material codes, and procurement categories.Training & Documentation :- Deliver end-user training for project managers, QS teams, procurement staff, and finance controllers.- Maintain Standard Operating Procedures (SOPs), test scripts, and user manuals.Governance & Compliance (added advantage) :- Ensure ERP workflows comply with :1. Construction contract terms (FIDIC, NEC, etc.).2. Local regulatory requirements (e.g., VAT, WPS, DLD/TAS, Naqodi integration).3. ISO 9001 / ISO 27001 / cyber security policies.- Maintain proper audit trails for project-related transactions.Qualifications & Skills :Education :- Bachelors degree in Information Technology, Engineering, Masters in Computer Science, or related field.- Microsoft Certified: Dynamics 365 Finance & Operations Functional Consultant Associate / Solution Architect certification preferred.Experience :- Above 5 years of hands-on experience in MS Dynamics 365 F&O, specifically in Project Management & Accounting.- Experience working in construction, contracting, or real estate ERP environments is mandatory.Technical Skills :- Strong understanding of end-to-end ERP lifecycle implementations.- Familiarity with Finance, SCM, and Project modules in F&O.- Ability to conduct gap analysis, perform system customization, and develop functional design documents.Soft Skills :- Excellent analytical and communication skills.- Ability to operate independently and within cross-functional teams across global offices. (ref:hirist.tech)