ITSM Track Associate Consultant

4 weeks ago

Bengaluru, Karnataka, India HEXAWARE TECHNOLOGIES LIMITED Full time

Responsibilities :

- Experienced in implementation of ITSM solution using industry best practices

- Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD)

- Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

- Good experience of Service Portal and widget creation

- Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

- Knowledge of Authentication via Auth 2.0, certificates and Mid Server

- Implemented ServiceNow project in Domain separated instance

- Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

- Good knowledge of MID Server installation and management

- Experience of custom applications development

- Experience of LDAP/Active Directory/SSO implementation

- Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

The Role offers :

- An outstanding opportunity to re-imagine, redesign, and apply technology to add value to the business and operations

- High visibility, opportunity to interact with multiple groups within the organization, technology vendors and implementation partners

- Develop all rounded capability and equip

Essential Skills :

- 5+ years of experience with ServiceNow required

- 8+ years of experience with IT Industry required

- Certified System Admin

- CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping

- ITIL Foundations certification is preferred

- Worked on CSM, HRSD, GRC, ITBM

- Experience in working on Performance Analytics

- Design and modification of ServiceNow Service Portal.

- Review existing set up and provide best practice recommendations in line with the OEM

(ref:hirist.tech)

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