
Locobuzz - Team Lead - ORM
2 days ago
Description:At Locobuzz, we recognize the importance of meaningful customer interactions.Our platform integrates AI, Machine Learning, Big Data, and Analytics to enrich customer relationships and add value to every interaction.We serve sectors including Hospitality, Telecom, Automotive, BFSI, and Aviation, offering solutions that drive marketing insights, customer satisfaction, and sales opportunities.Locobuzz serves as a growth partner, providing insights that guide strategic decisions and innovation.Our reach extends across India, Southeast Asia, and into the US and UK, helping clients build enduring customer relations and a strong market presence.Role Overview:Join us at Locobuzz, where innovation meets customer experience Were looking for aTeam Lead ORM to drive and oversee our ORM operations, ensuring excellence indelivery and client satisfaction.This is a fantastic opportunity for someone who enjoysleadership, problem-solving, and working closely with high-profile brands.What youll be doing:- Lead and mentor a team of ORM executives to deliver quality brand engagement and insights.- Oversee daily ORM operations, ensuring SLAs and quality standards are met.- Manage client relationships, acting as the primary escalation point.- Analyze online conversations and trends to proactively identify potential brand risks.- Prepare and review ORM reports with actionable insights for stakeholders.- Collaborate with internal teams to strengthen client strategies and process efficiency.What were looking for:- 4-6 years of ORM / social media / digital customer experience background.- Strong leadership skills with prior team-handling experience.- Excellent communication & stakeholder management abilities.- Analytical mindset with experience in reporting & insights.- Crisis handling and quick decision-making capability.- Hands-on exposure to ORM platforms/tools (Locobuzz experience is a plus).Role Details:- Location: Onsite at Locobuzz office (5 days work from office).- Position: Full-time, Team Lead ORM.- Reporting to: ORM HOD.At Locobuzz, youll not just be managing operations youll be shaping how brands engage with their customers and building stronger, more resilient reputations in the digital world.If youre passionate about digital engagement, people leadership, and client success, wed love to hear from you.Apply now or tag someone you think would be a great fit. (ref:iimjobs.com)
-
ORM Team Lead
5 days ago
Mumbai, Maharashtra, India Locobuzz Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionAt Locobuzz, we recognize the importance of meaningful customer interactions. Our platform integrates AI, Machine Learning, Big Data, and Analytics to enrich customer relationships and add value to every interaction. We serve sectors including Hospitality, Telecom, Automotive, BFSI, and Aviation, offering solutions that drive marketing...
-
ORM - Team Lead
3 days ago
Mumbai City District, India Locobuzz Full time ₹ 5,00,000 - ₹ 12,00,000 per yearRole OverviewThe Team Lead ORM will oversee the day-to-day operations of the ORM team, ensuring high-quality execution of responses, adherence to SLAs, and continuous improvement of processes. This role demands strong leadership, analytical thinking, and client management skills, as you will act as a bridge between the brand team, agents, and internal...
-
Sales Development Representative
7 days ago
Mumbai, Maharashtra, India Locobuzz Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities:Lead Generation & Prospecting: Research, identify, and qualify potential clients across the USA market through channels such as LinkedIn, email campaigns, cold calls, and virtual events.Outbound Sales Engagement: Execute targeted and personalized outreach to US-based prospects to generate interest, build relationships, and schedule...
-
Team lead Javascript Developer
5 days ago
Mumbai, Maharashtra, India LOCOBUZZ SOLUTIONS PRIVATE LIMITED Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionLOCOBUZZ SOLUTIONS PRIVATE LIMITED is a technology company based in Ahmedabad, Gujarat, India. We specialize in delivering innovative solutions to enhance customer experiences and digital engagement. Collaborating with a range of clients, we focus on creating impactful and efficient solutions for modern business challenges.Role...
-
Inside Sales
37 minutes ago
Mumbai, India LocoBuzz Full timeWe are currently looking for a highly motivated, results-driven individual to join our team as an inside sales team leader. We are searching for a driven hunter who will thrive in an environment that requires one to be responsible for a singular focus on selling a new business product. - Analyze and identify how Locobuzz can eliminate our international and...
-
Online Reputation Management
2 weeks ago
Mumbai, India R I B ENTERPRISES Full timeJob Description Key Responsibilities Reputation Monitoring & Analysis Continuously monitor brand mentions, conversations, and sentiment across digital channels, including social media, forums, blogs, news sites, and review platforms. Use social listening and ORM tools (e.g., Brandwatch, Sprinklr, Meltwater, Talkwalker, Hootsuite, Mention) to track, analyze,...
-
Orm Executive
4 days ago
Mumbai, India LocoBuzz Full time**Job Description**: **Responsibilities**: - Real-time tracking and manning a command center. - Responding to Customers Queries and Complaints on a real time basis. - Mention search and action, action on negative/neutral/positive mentions. - Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content. - Fast...
-
orm executive
2 weeks ago
Mumbai, Maharashtra, India Goldmine Advertising Full time ₹ 2,40,00,000 - ₹ 4,80,00,000 per yearCompany DescriptionGoldmine Advertising, with over two decades of experience, is one of India's leading advertising agencies. Headquartered in Mumbai with various branches across major cities, we offer 360-degree advertising and media solutions. Our team of over 150 motivated professionals caters to a diverse range of clients from both public and corporate...
-
Head of RISK ORM
5 days ago
Mumbai, Maharashtra, India BNP Paribas Full time ₹ 1,00,00,000 - ₹ 3,00,00,000 per yearPosition Purpose Located within the RISK Function of BNP Paribas (BNPP), the role of the Head of RISK ORM is to ensure that the components of the operational risk management framework are implemented and operating effectively within ISPL, and to provide RISK ORM management and Business senior management with relevant, synthetic, transparent, exhaustive and...
-
Orm Executive
2 weeks ago
Andheri West, Mumbai, Maharashtra, India Scribbld Social Full time**About Us**: At Scribbld Social, we're not just another digital marketing agency. We're an award-winning team with a global reach, dedicated to delivering outstanding results for our clients. Now, we're looking for an ORM Executive to contribute to Scribbld's continued growth. **Responsibilities**: - Monitor and manage online mentions, reviews, and...