
Technical Support Engineer
2 days ago
Job Title: Technical Support Engineer (German Language)Client: HCLPayroll: TECEZEWork Type: Remote / Full-timeService Hours: German Business Hours (8:00 AM – 5:00 PM CET / 11:30 AM – 8:30 PM IST)Job Summary:We are seeking a skilled and customer-oriented Remote Technical Support Engineer with C1-level proficiency in German and strong English communication skills. The ideal candidate will have experience providing technical support to end-users in a remote setup, ensuring quick and effective resolution of hardware, software, and network-related issues.Key Responsibilities:- Provide L1/L2 remote technical support to end-users across global locations. - Troubleshoot and resolve hardware, software, and networking issues on laptops, desktops, and mobile devices. - Manage and resolve support tickets efficiently using ITSM or ticketing systems (e.g., ServiceNow, Remedy). - Assist users with issues related to Windows OS, MS Office Suite, and common business applications. - Communicate technical information clearly to non-technical users, ensuring high customer satisfaction. - Collaborate with cross-functional teams to escalate and resolve complex issues promptly. - Maintain detailed documentation of technical issues and solutions provided. - Contribute to knowledge base updates and process improvements.Required Skills and Qualifications:- C1-level proficiency in German (spoken and written). - Good Business English communication skills (spoken and written). - 2–3 years of experience in remote technical support roles (L1/L2 preferred). - Strong understanding of Windows operating systems, MS Office, and basic networking concepts. - Familiarity with ITSM tools such as ServiceNow, Remedy, etc. - Excellent interpersonal and customer service skills. - Strong problem-solving and analytical abilities. - Ability to work independently and as part of a distributed global team. - Experience working with enterprise clients or in a multilingual, multicultural environment is an added advantage.Additional Details:- MSA/SOW Status: MSA signed - Shift Timing: 11:30 AM – 8:30 PM IST (aligned to German business hours)
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Technical Support Engineer
1 week ago
New Delhi, India Dobot Robotics Full timeProvide expert technical support to our channel partners and end users Your primary tasks will be to support, train and develop our users and partners inIndia . Technical support will be handled through either email, telephone or on site at our users’ premises. You will be travelling approximately 90 days a year. Your role will include the following tasks:...
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Technical Support Engineer
2 days ago
New Delhi, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
4 days ago
New Delhi, India Movate Full timeHello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Engineer - Technical Support
3 hours ago
New Delhi, India Charles Technologies Full timeCharles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate Technical Support Engineer to join our growing team in Puducherry to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:- 6...
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Technical Support Engineer
4 days ago
New Delhi, India Consolidated Analytics Full timeThe position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.About the RoleExp Required: 3 to 7 YearsThe role involves providing L1 Technical Support to end customers, addressing various IT and technical...
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Technical Support Engineer
3 hours ago
New Delhi, India Talentgigs Full timeRole: Technical Support Executive - Voice Experience: 1year. Location: Coimbatore.JD: The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking...
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Technical Support Engineer
2 days ago
New Delhi, India Ascendion Full timeJob Title :: L2/L3 Support Engineer (AS400)Location :: Bengaluru, India (Hybrid)Job Description:Top Skills:- AS400 - RPG/COBOL - SQL/DB2 - Exposure to .Net/JavaCore / Must Have:- Troubleshooting skills: Ability to diagnose and resolve complex application issues. - Communication skills: Strong verbal and written communication skills. - High end reasoning and...
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Technical Support Engineer
1 week ago
New Delhi, India Consolidated Analytics Full timeThe position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.About the RoleExp Required: 3 to 7 YearsThe role involves providing L1 Technical Support to end customers, addressing various IT and technical...
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Technical support engineer
6 days ago
New Delhi, India Modi Infosol Private Limited Full timeJob description: We are looking for a skilled and proactive L2 Engineer to join our technical team. The L2 Engineer will be responsible for handling escalated technical issues, providing in-depth troubleshooting, and ensuring smooth resolution of incidents that cannot be resolved at the L1 level. This role requires strong technical expertise, problem-solving...
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Technical Support Representative – Voice
46 minutes ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135Role & responsibilities:• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.• Walks customers through common phone hardware and...