Technical Support Engineer

4 weeks ago

New Delhi, India Consolidated Analytics Full time

The position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.About the RoleExp Required: 3 to 7 YearsThe role involves providing L1 Technical Support to end customers, addressing various IT and technical queries, and ensuring effective troubleshooting and resolution of issues.Responsibilities- Be the first point of contact for all IT & Technical queries. - Troubleshoot system and network problems and diagnose and solve hardware/software faults. - Should be well versant with network connectivity testing tools and identify issues. - Repair a fault or set up a system following diagrams and written instructions. - Support the rollout of new computer applications. - Respond to service incidents within the times specified in any Service Level Agreement (SLA). - Provide technical support on O365 based applications and Portal administration. - Provide telephone, e-mail, and remote support to all IT users, solving their problems and provide procedural documentation as required. - Use remote support tools to manage remote systems and desktops. - Maintain the IT Service Desk system, logging all incidents and requests, their acknowledgements and their resolutions and ensuring that all support tickets are handled effectively and expeditiously. - Set up new users’ accounts and profiles and deal with password issues. - Work assiduously on a task until completion (or referral to third parties, where appropriate). - Prioritize and manage many open cases at one time. - Identify and correct or advise on operational issues with end users’ computer systems. - Provide basic software training and advice to end-users. - Establish and maintain good working relationships with, colleagues, end-users, and other professionals (e.g., suppliers and software developers). - Perform all duties and responsibilities in line with current security procedures. - Work flexibly – recognizing that many duties require to be undertaken outside normal working hours to minimize disruption to end-users. - Carry out any other reasonable request within the capability of the job. - Other duties as assigned.Qualifications- Bachelor’s degree in computer sciences, Technology, degree, or relevant experience. - Microsoft Operating Systems Windows Server 2016 and above, Windows 10, Windows 11. - Microsoft Office 365. - Sophos, Defender Antivirus. - Knowledge or Experience on Remote Desktop Technologies like Workspot, Citrix.Required Skills- Technical Capacity - Ethical Conduct - Communication Proficiency - Personal Effectiveness/Credibility

  • Technical Trainer – Mechanical

    2 weeks ago

    New Delhi, India Tek Support Full time

    Job Title:Technical Trainer – Mechanical / Design / Industrial Engineering Location:Remote Job Type:Part-TimeJob Summary: We are seeking an experienced and passionateTechnical Trainerspecializing inMechanical, Design, and Industrial Engineering domainsto develop, deliver, and evaluate training programs for engineers, technicians, and production staff. The...

  • Technical Support Engineer

    7 days ago

    New Delhi, India Movate Full time

    Hello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilities- Min 1 yr Experience in Tech support & Strong in networking concepts. - Graduate with Computer Science Background is mandatory. Engineering background,...

  • Technical Support Engineer

    3 weeks ago

    New Delhi, India Cyware Full time

    About Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...

  • Technical Support Engineer

    4 weeks ago

    New Delhi, India Movate Full time

    Hello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...

  • Technical Support Engineer

    1 week ago

    New Delhi, India Movate Full time

    Hello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...

  • Technical Support Engineer

    2 weeks ago

    New Delhi, India 91HR Full time

    I mplementation Engineer Location: Margao -GoaJob Summary: The Implementation Engineer will be responsible for deploying, configuring, and supporting company software solutions at client sites or remotely. The role involves close coordination with clients, internal teams, and stakeholders to ensure smooth implementation, integration, and delivery of products...

  • Engineer - Technical Support

    3 weeks ago

    New Delhi, India Charles Technologies Full time

    Charles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate Technical Support Engineer to join our growing team in Puducherry to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:- 6...

  • Technical Support Engineer

    2 weeks ago

    New Delhi, India AVI-SPL Full time

    Job Summary:The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Technical Support engineer role is to provide...

  • Technical Support Engineer

    3 weeks ago

    New Delhi, India Talentgigs Full time

    Role: Technical Support Executive - Voice Experience: 1year. Location: Coimbatore.JD: The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking...

  • Technical Support Engineer

    2 days ago

    New Delhi, India Lxme Full time

    About Us:At LXME, we’re building India’s first full-stack financial platform for women — designed to helpthem save, invest, and manage money confidently. We’re on a mission to create real impact, andwe’re looking for passionate builders to join our tribe.Job Description:The Technical Support Specialist is responsible for providing technical support...