Technical Support Engineer

7 hours ago

New Delhi, India Licious Full time

About the Role :We are looking for a technically sound and process-drivenTechnical Support Engineerwho can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context.Key Responsibilities :Provide L0 and L1 support for internal and external systems, tools, and platforms. Perform first-level debugging through logs, databases, and monitoring dashboards. Analyze system and application logs to identify root causes of issues. Automate repetitive support tasks using scripts (Bash, Python, Shell, PowerShell). Create and maintain support playbooks and runbooks. Handle ticket triaging and escalate to engineering or DevOps teams with proper diagnostics. Work closely with QA, Infra, and Product teams to validate fixes and assist in deployment support. Manage access requests, basic configuration changes, and environment validations. Proactively monitor alerts and take preventive actions before issues impact business.Required Skills : 2–5 years in technical support, application support, or system operations roles. Strong hands-on knowledge of Linux/Unix and CLI tools. Experience with writing and maintaining basic scripts (Bash, Python, Shell). Working knowledge of system monitoring tools (e.g., Grafana, Kibana, CloudWatch, Prometheus). Understanding of REST APIs, HTTP error codes, and debugging tools like Postman or curl. SQL proficiency to query logs and verify data issues. Comfortable with log analysis using ELK stack or similar tools. Familiarity with ticketing systems like JIRA, Zendesk, or Freshdesk.Bonus Skills : Experience supporting microservices or distributed systems. Awareness of CI/CD pipelines and basic deployment concepts. Knowledge of containerized environments (Docker, Kubernetes). Experience in working with cloud environments (AWS, GCP, Azure).

  • Technical Trainer – Mechanical

    2 weeks ago

    New Delhi, India Tek Support Full time

    Job Title:Technical Trainer – Mechanical / Design / Industrial Engineering Location:Remote Job Type:Part-TimeJob Summary: We are seeking an experienced and passionateTechnical Trainerspecializing inMechanical, Design, and Industrial Engineering domainsto develop, deliver, and evaluate training programs for engineers, technicians, and production staff. The...

  • Technical Support Engineer

    1 week ago

    New Delhi, India Movate Full time

    Hello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilities- Min 1 yr Experience in Tech support & Strong in networking concepts. - Graduate with Computer Science Background is mandatory. Engineering background,...

  • Technical Support Engineer

    4 weeks ago

    New Delhi, India Movate Full time

    Hello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...

  • Technical Support Engineer

    3 weeks ago

    New Delhi, India Cyware Full time

    About Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...

  • Technical Support Engineer

    1 week ago

    New Delhi, India Movate Full time

    Hello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd.Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...

  • Technical Support Engineer

    2 weeks ago

    New Delhi, India 91HR Full time

    I mplementation Engineer Location: Margao -GoaJob Summary: The Implementation Engineer will be responsible for deploying, configuring, and supporting company software solutions at client sites or remotely. The role involves close coordination with clients, internal teams, and stakeholders to ensure smooth implementation, integration, and delivery of products...

  • Engineer - Technical Support

    3 weeks ago

    New Delhi, India Charles Technologies Full time

    Charles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate Technical Support Engineer to join our growing team in Puducherry to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:- 6...

  • Technical Support Engineer

    2 weeks ago

    New Delhi, India AVI-SPL Full time

    Job Summary:The AVI-SPL Onsite Technical Support Engineer role will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. The Technical Support engineer role is to provide...

  • Technical Support Engineer

    4 weeks ago

    New Delhi, India Consolidated Analytics Full time

    The position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.About the RoleExp Required: 3 to 7 YearsThe role involves providing L1 Technical Support to end customers, addressing various IT and technical...

  • Technical Support Engineer

    3 weeks ago

    New Delhi, India Talentgigs Full time

    Role: Technical Support Executive - Voice Experience: 1year. Location: Coimbatore.JD: The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking...