Pre-Sales Consultant

12 hours ago

Noida, India Fonada Full time

Role Title: Pre-Sales Consultant (CPaaS - OBD, SMS, IVR, Contact Center)

Role Vertical: IT

Years of Experience: 3-to-10 years in CPaaS or related industry

Base Location: Sector-125, Noida

Industry: Telecom

Preferred Industry: Open

Minimum Qualification: Graduate in IT or Computer Science

Salary: 15 to 20 LPA


Company Overview:

We are a rapidly growing player in the CPaaS (Communications Platform as a Service) industry, offering a range of solutions including SMS, Outbound Dialing (OBD), IVR, Contact Center, and AI-powered features. We are now expanding our product offerings and looking for an experienced Pre-Sales Consultant with strong communication and technical writing skills to help showcase our innovative products and services to potential customers.

 

Job Description:

As a Pre-Sales Consultant, you will play a pivotal role in articulating our product's value proposition to potential clients and partners. You will be responsible for explaining and writing detailed descriptions of all product features and APIs, while also engaging with customers in English to support pre-sales efforts.


KEY DELIVERABLES/ RESPONSIBILITIES

 

 

·        Product Documentation: Write clear, detailed, and user-friendly documentation for all product features, including SMS, OBD, IVR, Contact Center, and AI-backed modules.

·        API Documentation: Provide technical descriptions and examples for API integrations, helping customers and developers understand how to use our APIs effectively.

·        Pre-Sales Support: Engage with potential customers to understand their requirements, present tailored product demonstrations, and articulate how our CPaaS solutions can meet their business needs.

·        Customer Engagement: Effectively communicate with customers in English via email, calls, and meetings to explain technical solutions in a clear and concise manner.

·        Solution Proposals: Collaborate with the sales team to design and present compelling proposals for prospective clients, showcasing the benefits of our platform and how it can add value to their communication needs.

·        Industry Expertise: Leverage your experience in the CPaaS industry to provide industry insights, trends, and best practices, helping clients understand how our solutions stand out in the market.

·        Cross-functional Collaboration: Work closely with product development, marketing, and customer support teams to ensure alignment in messaging and feature understanding.

 

·        AI Features Development: Participate in building and promoting new AI-backed features and ensure customers understand the value and application of these solutions.

·        Client Relationship Management: Maintain strong relationships with clients during the pre-sales phase to ensure a smooth transition to the post-sales and implementation teams.

 

Requirements:

 

Bachelor’s degree in Engineering, Computer Science, or a related field.

7+ years of experience in the CPaaS industry**, particularly with SMS, OBD, IVR, and Contact Center solutions.

Strong technical writing skills for product and API documentation.

Experience in pre-sales, solution consulting, or similar roles.

Excellent verbal and written communication skills in English.

Proven ability to understand customer requirements and translate them into actionable solutions using our product suite.

Familiarity with APIs, cloud-based communication platforms, and customer support solutions.

Ability to work independently as well as in a collaborative team environment.

Knowledge of AI-powered communication tools is a plus.

---

Preferred Skills:

Prior experience working in the CPaaS industry or with telecom-related products.

Hands-on experience with API integration and technical documentation.

Knowledge of AI/ML integration in communication platforms is a bonus.

Strong interpersonal skills and customer-facing experience.

Proficiency with CRM tools and sales platforms.

---

What We Offer:

Competitive salary and performance-based incentives.

Opportunity to work with cutting-edge technology in the CPaaS and AI space.

Collaborative and innovative work environment.

Opportunities for career growth and learning.

 


  • Pre-Sales Solutions Consultant

    1 day ago

    Noida, Uttar Pradesh, India Fonada Full time

    About Us:Fonada is a leading company in the CPaaS industry, offering a range of innovative solutions to meet the communication needs of our clients. We are committed to providing cutting-edge technology and exceptional customer service.Job Summary:We are seeking an experienced Pre-Sales Consultant to join our team. As a Pre-Sales Consultant, you will be...

  • Pre-Sales Consultant

    6 hours ago

    Noida, India Fonada Full time

    Role Title: Pre-Sales Consultant (CPaaS - OBD, SMS, IVR, Contact Center)Role Vertical: ITYears of Experience: 3 -to-10 years in CPaaS or related industryBase Location: Sector-125, NoidaIndustry: TelecomPreferred Industry: OpenMinimum Qualification: Graduate in IT or Computer ScienceSalary: 15 to 20 LPACompany Overview:We are a rapidly growing player...

  • Fonada Pre-Sales Consultant

    18 hours ago

    Noida, Uttar Pradesh, India Fonada Full time

    CPaaS Solutions ExpertFonada is a rapidly growing player in the CPaaS (Communications Platform as a Service) industry, offering a range of solutions including SMS, Outbound Dialing (OBD), IVR, Contact Center, and AI-powered features. We are now expanding our product offerings and looking for an experienced Pre-Sales Consultant with strong communication and...

  • Azure Pre-Sales Consultant

    3 days ago

    Greater Noida, Uttar Pradesh, India i2k2 Network Pvt Ltd Full time

    About the Companyi2k2 Network Pvt Ltd is a leading provider of innovative technology solutions. We are committed to delivering exceptional results and exceeding our clients' expectations.Job Summary:We are seeking a highly skilled Azure Pre-Sales Consultant to join our team. The ideal candidate will have expertise in Cloud Architect with AWS / Azure...

  • Pre-Sales Consultant

    7 hours ago

    Noida, India Fonada Full time

    Role Title: Pre-Sales Consultant (CPaaS - OBD, SMS, IVR, Contact Center) Role Vertical: IT Years of Experience: 3 -to-10 years in CPaaS or related industry Base Location: Sector-125, Noida Industry: Telecom Preferred Industry: Open Minimum Qualification: Graduate in IT or Computer Science Salary: 15 to 20 LPA Company...

  • Pre-Sales Consultant

    8 hours ago

    Noida, India Fonada Full time

    Role Title: Pre-Sales Consultant (CPaaS - OBD, SMS, IVR, Contact Center) Role Vertical: IT Years of Experience: 3 -to-10 years in CPaaS or related industry Base Location: Sector-125, Noida Industry: Telecom Preferred Industry: Open Minimum Qualification: Graduate in IT or Computer Science Salary: 15 to 20 LPA Company Overview: We are...

  • Pre-Sales Consultant

    17 hours ago

    Noida, India Fonada Full time

    Role Title: Pre-Sales Consultant (CPaaS - OBD, SMS, IVR, Contact Center) Role Vertical: IT Years of Experience: 3-to-10 years in CPaaS or related industry Base Location: Sector-125, Noida Industry: Telecom Preferred Industry: Open Minimum Qualification: Graduate in IT or Computer Science Salary: 15 to 20 LPA Company Overview:We are a rapidly growing...

  • Fonada | Pre-Sales Consultant

    19 hours ago

    noida, India Fonada Full time

    Role Title: Pre-Sales Consultant (CPaaS - OBD, SMS, IVR, Contact Center) Role Vertical: IT Years of Experience: 3-to-10 years in CPaaS or related industry Base Location: Sector-125, Noida Industry: Telecom Preferred Industry: Open Minimum Qualification: Graduate in IT or Computer Science Salary: 15 to 20 LPA Company Overview:We are a rapidly growing...

  • Pre-Sales Business Development Expert

    3 days ago

    Noida, Uttar Pradesh, India Vinove Software & Services Pvt. Full time

    About This Role:We are seeking a skilled Pre-Sales Consultant to join our team at Vinove Software & Services Pvt.This role is pivotal in driving business growth through customized solutions in the software services domain.The ideal candidate will have exceptional communication, presentation, and relationship-building skills.Responsibilities:Collaborate with...

  • Solution Architect

    4 months ago

    Noida, Uttar Pradesh, India Crestech Software Systems Pvt. Ltd Full time

    **Profile - **Solution Architect(Pre-Sales) **Position Overview** As the Solution Architect you would work in the capacity of a Pre-sales Solutions Consultant and you will be responsible for providing pre-sales technical / functional support to prospective clients and customers while ensuring customer satisfaction with mínimal supervision. - To work on...

  • Pre-sales

    6 months ago

    Noida, India crewbyte solutions Full time

    **Classification**: All - Finance / Accounts / Investment Banking **Skills Required**: Oral / Verbal Communication,Linux,UNIX,SMP/E,VMware vCenter Server,IT Sales **Location-** Noida (WFO) **Budget-** 10-12 LPA **Experience-** 5-7 Years **Relevant experience - **5 Years **Notice period-** Immediate-30 days (Immediate) **Skills needed - **Communication...

  • Sales Executive

    7 months ago

    Noida, India Sales Brigade Full time

    **Corporate Sales Executive** - **Experience - **4 months to 1 year - **Location - **Noida - **Mode - **In Office - **Salary - **15k - 35k Consulting our clients by calling them for their Marketing and Branding requirements Generating Sales through the calling and consulting activities Come up with different initiatives & ideas to generate more leads, and...

  • Cloud Hosting Solutions Expert

    4 weeks ago

    Greater Noida, Uttar Pradesh, India i2k2 Network Pvt Ltd Full time

    Company Overviewi2k2 Networks is a trusted name in the IT cloud hosting services industry, helping enterprises with cloud migration, cost optimization, support, and fully managed services to move faster and scale with lower IT costs.Estimated Salary₹ 8.5 Lakhs per annum (approximate)Job DescriptionAWS Pre-Sales Consultant:We are seeking an experienced AWS...

  • Pre Sales Solutioning Architect

    7 months ago

    Noida, Uttar Pradesh, India Sopra Steria Full time

    Pre Sales Solutioning Architect - Full-time **Company Description**: **About Sopra Steria** Sopra Steria, major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large...

  • Inside Sales Executive

    6 months ago

    Noida, India Sales Brigade Full time

    **Corporate Sales Executive** - **Experience - **4 months to 1 year - **Location - **Noida - **Mode - **In Office - **Salary - **15k - 35k Consulting our clients by calling them for their Marketing and Branding requirements Generating Sales through the calling and consulting activities Come up with different initiatives & ideas to generate more leads, and...

  • Data Analytics Leader

    4 weeks ago

    Greater Noida, Uttar Pradesh, India Coforge Full time

    Coforge seeks a visionary leader for the role of Data Analytics Leader - Pre-Sales and Solutions to drive the overall pre-sales and solutions charter for the Data and Analytics Horizontal Business unit in line with company's strategy and vision.The ideal candidate will work closely with Delivery and Sales leadership across HBUs and IBUs to build a...

  • Pre Sales Solutioning Architect

    6 months ago

    Noida, Uttar Pradesh, India Sopra Steria Full time

    **Company Description** About Sopra Steria** Sopra Steria, major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by...

  • Presales consultant

    4 weeks ago

    Noida, India HCLSoftware Full time

    J ob Description: Pre-Sales ConsultantOverview:We are seeking a knowledgeable and highly motivated Pre-Sales Consultant to join our team in Noida, India.The ideal candidate will have a solid understanding of monitoring, IT Asset and Service Management (ITAM), automation and observability solutions.He/She will work closely with the sales team to identify and...

  • Presales Consultant

    1 month ago

    Noida, India HCLSoftware Full time

    J ob Description: Pre-Sales ConsultantOverview:We are seeking a knowledgeable and highly motivated Pre-Sales Consultant to join our team in Noida, India.The ideal candidate will have a solid understanding of monitoring, IT Asset and Service Management (ITAM), automation and observability solutions.He/She will work closely with the sales team to identify and...

  • Presales Consultant

    3 weeks ago

    Noida, India HCLSoftware Full time

    J ob Description: Pre-Sales Consultant Overview: We are seeking a knowledgeable and highly motivated Pre-Sales Consultant to join our team in Noida, India. The ideal candidate will have a solid understanding of monitoring, IT Asset and Service Management (ITAM), automation and observability solutions. He/She will work closely with the sales team...