ITIL Cross Functional Service Management

We are seeking an experienced and dynamic Cross-Functional ITIL Service Management Lead to drive, coordinate, and enhance IT service management processes across departments. This role is pivotal in aligning ITSM practices with business goals, ensuring service consistency, optimizing cross-functional collaboration, and promoting continual improvement using...

We are seeking an experienced and dynamic Cross-Functional ITIL Service Management Lead to drive, coordinate, and enhance IT service management processes across departments. This role is pivotal in aligning ITSM practices with business goals, ensuring service consistency, optimizing cross-functional collaboration, and promoting continual improvement using...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

Key Responsibilities : - Lead and manage IT governance frameworks and operations in alignment with COBIT, ITIL, and ISO 20000 standards.- Develop, implement, and monitor IT policies, procedures, and controls to ensure compliance and operational efficiency.- Oversee policy development, compliance tracking, and IT service management continuous improvement...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

Hi,We are having an opening for IT Service Assurance Manager at our Mumbai location.Job Summary :We are seeking a seasoned and proactive IT Service Assurance Manager to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment. This role is pivotal in ensuring IT services align with business needs, comply with GxP...

Hi, We are having an opening for IT Service Assurance Manager at our Mumbai location. Job Summary : We are seeking a seasoned and proactive IT Service Assurance Manager to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment. This role is pivotal in ensuring IT services align with business needs, comply...

Responsibilities:* Lead IT operations & service delivery team* Ensure compliance with ITIL processes* Manage vendor relationships* Drive continuous improvement initiatives* Optimize service levels through ITSM methodologies

Responsibilities: * Lead IT operations & service delivery team * Ensure compliance with ITIL processes * Manage vendor relationships * Drive continuous improvement initiatives * Optimize service levels through ITSM methodologies

**About the Role**: **Key Responsibilities**: - **Administrative Assistance**: Support daily back-office functions such as maintaining records, preparing reports, scheduling, and internal communications. - **Workflow Coordination**: Help organize and streamline processes to ensure timely and effective completion of tasks. - **Data Management**: Assist in...