ITIL Cross Functional Service Management

*What you will do* In this vital role you will lead technology change management, drive continuous service improvements, and manage vendor performance & quality to support Amgens End User Computing (EUC) services. You will need to establish and maintain a positive business relationship with all the relevant stakeholders, Vendors & Technical Teams to...

About The Role   Experience/ Preferred Skills:- Minimum experienced 3-5 years of IT Capacity Managemen- Splunk Hands on experience with regular expression- Demonstrated prior experience creating multi-tiered capacity models with complex failover strategies and thresholds- Demonstrated prior experience in a Capacity Management Methodology role.- BA or...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAAs a Cross...

About The Role Mandatory skills-- Change management experience (with knowledge of Waterfall and Agile Release methodologies- Experinece 6-10 years , location - Bangalore/Hyderabad/Chennai Ability to understanding of Global Change Policy/ Standards and how to apply to practical scenarios Work closely with global technology teams to co-ordinate project...

Role & responsibilitiesWe are looking for a high-calibre, experienced Service Delivery Manager (SDM) to lead service operations and strategic delivery for the project. This role demands a proactive leader with a deep understanding of Network and Security Operations, strong stakeholder management abilities, and a proven history of end-to-end IT service...

Mandatory skills-Change management experience (with knowledge of Waterfall and Agile Release methodologies) Ability to understanding of Global Change Policy/ Standards and how to apply to practical scenarios Work closely with global technology teams to co-ordinate project execution Familiarity with change management tools (Remedy, PPRT, CECE) Work to fast...

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JOB DESCRIPTIONElevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.As a Principal Technical Program Manager within the Infrastructure Operations Technology team, you will lead complex, multi-functional technology projects and programs that will impact experiences for...

Job Description SummaryThe Service Operational Manager ensures the stability, quality, and continual improvement of IT services supporting manufacturing and enterprise platforms. This role is responsible for end-to-end service management, operational governance, and continual service improvement, working closely with IT Business Analysts and IT Delivery...

What you will doIn this vital role, you will shape and drive the strategic roadmap for Amgens Configuration Management Database (CMDB), IT Asset Management (ITAM), and related IT Service Management (ITSM) processes within the ServiceNow platform. The Senior Manager will partner with multi-functional IS and business customers, service owners, handled service...