ITIL Cross Functional Service Management

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

Responsibilities:* Lead IT operations & service delivery team* Ensure compliance with ITIL processes* Manage vendor relationships* Drive continuous improvement initiatives* Optimize service levels through ITSM methodologies

Marketing Communications (Marcom) is the creatively-led global team that oversees Apple's consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative...

Hi,We are having an opening for IT Service Assurance Manager at our Mumbai location.Job Summary :We are seeking a seasoned and proactive IT Service Assurance Manager to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment. This role is pivotal in ensuring IT services align with business needs, comply with GxP...

This is a senior role focused on managing the ServiceNow platform to ensure stability, service quality, and continuous improvements. You will be a key bridge between business stakeholders, vendors, and IT teams taking ownership of end-to-end delivery and ensuring ServiceNow adds maximum value to the organization.Key Responsibilities :- Lead day-to-day...

Your role - You Should have ITIL Background , as what is ITIL , what is ITSM, the transformation of ITIL From ITIL V2 to ITIL V3 and ITIL V4. Preferably ITIL V4 certified.- You are responsible for maintaining the service catalog, ensuring it is a single source of truth for all IT services - Catalog Maintenance.- You must ensure that all information within...

Role & responsibilitiesRole DetailsRole: Manager - SharePoint, Power AppsFunction / Sub-function: Information TechnologyNature of Employment: Fixed Term Employment for 3 yearsReporting to: Senior Manager - Enterprise AppsLocation: MumbaiBrief Job DescriptionManage demand, development and delivery support for GMS, SharePoint and PowerAppsKey...

Hi,We are having an opening for IT Service Assurance Manager at our Mumbai location. Job Summary : We are seeking a seasoned and proactive IT Service Assurance Manager to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment. This role is pivotal in ensuring IT services align with business needs, comply with GxP...

Hi Candidate,We are hiring for Support AnalystSkills- ITIL, Servicenow, L3 SupportExp- 7+ yearsNotice Period- Immediate to 30 daysLocation- MumbaiJDMandatory Technical Skills:Strong knowledge of ITIL maintenance related topicsHands on experience in level 3 supportGood knowledge and practice of Service NowGood knowledge of office toolsThe candidate should...

We are seeking a Service Delivery Manager with hands-on experience managing cybersecurity projects involving technologies such asDLP, Next gen Firewalls, IDS/IPS, EDR/XDR, NAC, IAM, WAF, PAM/PIM, CASB, CSPM, Secure Email Gateway, Backups, Vulnerability Management, Nessus, Qualys,and other security solutions.The ideal candidate will have a strong technical...