Current jobs related to Functional CRM - Alleppey, Kerala - LTIMindtree

  • Manager - Digital Marketing

    4 weeks ago

    Alleppey, Kerala, India QBurst Full time

    :We're seeking a who is excited to contribute to our AI-led transformation and translate strategy into scalable execution.Experience: 10 to 15 yearsLocation: Bangalore, Chennai, Noida, Trivandrum, Kochi, Calicut and ThrissurResponsibilities:- Own end-to-end delivery of omnichannel projects (email, web, paid media, analytics, automation).- Translate strategic...

  • Office Administrator

    7 days ago

    Alleppey, Kerala, India Golden Ray Renewable Energy LLP Full time ₹ 1,80,000 - ₹ 6,00,000 per year

    Join Golden Ray Renewable Energy – Lead Operations, Build Teams, Drive Kerala's Energy FutureWe're not hiring someone just to "handle admin work" – we're looking for a builder who can become the backbone of operations in Kerala's fastest-growing solar company. This is your chance to master team leadership, business operations, and renewable energy...

  • Senior Sales Manager

    4 days ago

    Alleppey, Kerala, India Seaberry Foods Private Limited Full time ₹ 50,000 - ₹ 5,00,000 per year

    Head of D2C Growth & Customer Experience – Seaberry FoodsAbout Seaberry Foods:- Seaberry Foods is a fast-growing seafood company with a strong international footprint across India, the UK, Europe, the Middle East, and Ireland. With an annual revenue base of over $33.5 million and operations that serve both B2B and B2C customers, we are now accelerating our...

  • Business Development Executive

    1 week ago

    Alleppey, Kerala, India Blue Dart Full time ₹ 1,20,000 - ₹ 1,30,000 per year

    Job TitleBusiness Development ExecutiveFunctionSalesReports ToManager – Business DevelopmentLocationAPY, AlleppeyTravel Required25%☐50%☐75%þAbout DHL Blue Dart Express India:AtBlue Dart,we go beyond delivering shipments—we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching...

  • Office Administrator

    2 weeks ago

    Alleppey, India Golden Ray Renewable Energy LLP Full time

    Join Golden Ray Renewable Energy Be the Power Behind the Team - Drive Action, Ownership & Results **Golden** **Ray Renewable Energy** is one of Kerala’s fastest-growing solar companies, making clean energy simple and accessible. We’re not just building solar systems—we’re building a team that runs on _purpose, clarity,_ and _execution_. And for...

  • Customer Care Representative

    2 weeks ago

    Alleppey, Arcot, Aruppukkottai, India Ujjivan Small Finance Bank Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    ROLE PURPOSE & OBJECTIVEThis role is responsible for delivering seamless customer experience; make Ujjivan customers feel as privileged customers of Ujjivan and play an active role in improving customer retention rates.The incumbent will work on addressing all customer queries/grievance on time; constantly reduce customer grievances escalated to regional...

  • Branch Operation Manager

    1 week ago

    Alleppey, Arcot, Bengaluru, India Ujjivan Small Finance Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    ROLE PURPOSE & OBJECTIVEThis role is responsible for day to day operational and administrative activities in the branch which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping.Accountable for quality customer service within stipulated time frame while adhering to regulatory...

Functional CRM

4 weeks ago

Alleppey, Kerala, India LTIMindtree Full time

Job Title:- Functional Consultant CRM

Work Location:- LTIM Pan India

Experience:- 5+ Years

Notice Period:- Looking for September Joiner.

Job description: -

Responsibilities

  • Should have3 years of indepth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules.
  • Should have good exposure in other areas of project execution like Customer facing, analysis, consulting, documentation, implementation, development and support of Business Solutions.
  • Minimum 3 years of experience as a functional consultant
  • Minimum 3 years of experience in Technical Support.
  • Should have Customer Service module experience
  • Experience of implementing Omnichannel
  • Strong analytical, research and troubleshooting skills needed to identify RCA
  • Should be able to configure, install and troubleshoot Server and identify problems by reading platform trace logs and provide the solution.
  • Highly confident with providing support and training to users
  • Familiar with Strong on MS CRM Sales, Service and Marketing modules
  • Demonstrated ability to effectively communicate technical issues and resolve problems.
  • Should understand incident and service requests and make sure SLA's are maintained
  • Good Communication is must, Should be in position to address users questions/how to
  • Working on the Agile or Waterfall approach depending on the business requirements
  • Basic knowledge of the Power Platform (Power Apps, Flow, Power BI) and good understanding of Dynamics 365 Common Data Model and Common Data Model

Qualification

  • Knowledge and understanding of some or all areas within Customer Engagement including Field Services, and Project Service Automation
  • MS CRM configuration knowledge
  • Application integrations knowledge with MS CRM
  • Certified in MS Dynamics
  • Knowledge of Devops
  • SSRS reporting services experience