BDB.ai - ServiceNow Developer - ITSM/ITOM

3 weeks ago

Bengaluru, India BDB.ai Full time

Job Description :


- ServiceNow subject matter expert with 7+ hands-on experience in ServiceNow applications/modules (TSM [or CSM/ ITSM] , TNI [or CMDB] , OMT , FSM , TSOM [or ITOM ] , GRC , SecOps).

- Good knowledge of Products & Service Catalog - PSR hierarchy, Inventory and the common design patterns like Catalog-Driven-Orchestration, Closed-Loop-Assurance, Real-Time-Inventory, Network-as-a-Service - for Solution design in Service fulfilment & Assurance domain.

- Develop innovative solutions in collaboration with a cross-functional team including Custom-Applications (BuiltOn-Now) for extending Capabilities

- Experience in implementation and estimation techniques.

- Responding to Request for Information/Proposal documents

- Lead the development team members and provide technical mentorship

- Experience with Script / Java Script - all scripted aspects of the ServiceNow system (Business Rules, Script Includes, UI Actions, Scheduled Jobs)

- Performs integrations and process automation using ServiceNow workflows

- Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc.

- Hands-on experience working with relational databases, domain separation & integration hub

- Maintain deep, comprehensive knowledge of ServiceNow's capabilities, performance, and constraints.


- Support practice build efforts to include development of practice intellectual property (IP)

- Good understanding of ServiceNow data model and structures.

- Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools

- Candidate should possess good Communication & Client- interfacing skills.,

(ref:hirist.tech)

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