Office 365 Engineer

2 months ago


Mumbai, India Spigot Software Pvt Ltd Full time

O365:

- Min 2-4 years designing and managing multiple OnPrem Exchange and O365 Mail service (Mandatory) for a large, geographically dispersed enterprise (minimum 5000 users).

- Exchange Certification (O365)

- Good knowledge on Onprem to O365 migrations planning and executions

- O365 Users and Group Creation and permission management

- Good knowledge on Mail Routing Concepts

- Experience with configuring different set of Mail Policy as per compliance and audit requirements.

- Experience with PowerShell and Scripting

- Good Administration Knowledge on MS SharePoint, TEAMS, Onedrive and other O365 tools.

- Effective handling of O365 Compliance Requirements (Such AV, Antispam Protection, Threat Management, DLP, Monitoring, eDiscovery & Hold.

- Good knowledge on AD 2012\16\19 functional level

- Good troubleshooting knowledge

- Experience in Microsoft Windows Server Administration, to include Server 2012 and 2016/19 operating systems.

- Experience using a ticket management system for work prioritization and daily workload management.

- Coordinating with different lines of services with SLA.

- Creating and updating of technical documentation.

- 3rd party vendor coordination for visit and troubleshooting

- Incident Management & Escalation- Ticket Status Check and Update.

- Change Management - Change Raising to facilitate incident resolution & Problem resolution.

- Problem Management & RCA - Responsible for preparing RCA document for Severity 1 & Severity 2 calls

- Flexible to work on shifts and Very good communication skills

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