Office 365 Email Administrator
1 month ago
Responsibilities: Manage and maintain the Office 365 email environment, including user accounts, mailboxes, and distribution lists. Monitor email system performance and troubleshoot any issues that arise. Implement and enforce email security best practices, including spam filtering and malware protection. Collaborate with other IT teams to integrate email services with other systems. Assist in creating and maintaining email policies and procedures. Provide end-user support for email-related inquiries and problems. Stay up-to-date with Office 365 updates and features, implementing them as appropriate. Conduct regular backups and disaster recovery planning for email data. Assist in the migration of email data when necessary. Requirements: Bachelor's degree in IT or related field (preferred). Proven experience as an Office 365 Email Administrator or similar role. In-depth knowledge of Office 365, including Exchange Online. Familiarity with email security best practices. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work both independently and in a team. Microsoft certification in Office 365 (e.g., MS-100, MS-101) is a plus.
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