Technical Support Engineer

3 weeks ago

Chennai, Tamil Nadu, India Akshaya IT Business solutions Full time

Job Summary :


We are seeking a highly motivated Technical Support Engineer to join our team in Chennai. The ideal candidate will be responsible for providing technical support and ensuring the cybersecurity of our IT and Operational Technology (OT) systems on the shop floor. This role requires a strong understanding of vulnerability management, asset tracking, and security procedures to maintain the integrity and resilience of our critical Management and Mitigation:

- Identify and assess vulnerabilities in both IT and OT assets.

- Develop and execute mitigation plans for identified critical risks and vulnerabilities.

- Coordinate with stakeholders and the IT team to apply security patches and firmware updates in a timely manner.

- Actively monitor security alerts and incidents, documenting findings and reporting them to higher-level security Management and Documentation :

- Maintain accurate and up-to-date asset inventories by verifying and updating data in systems like Ondeso and Otorio.

- Perform asset segregation from security reports to identify unknown assets and match them with existing inventory.

- Document all security procedures, including incident summaries and resolutions.

- Contribute to the development and improvement of security documentation and reports required for sustenance and Operations :

- Provide support for critical equipment cloning, backup, and restoration testing.

- Address and resolve issues related to cloning processes promptly.

- Update access matrices for all OT applications in the access management register.

- Install and configure security software as per established protocols.

- Create clear and concise PowerPoint presentations for documentation and reporting & Vulnerability :

- Foundational knowledge of cybersecurity principles and practices, with a focus on OT security.

- Basic knowledge of vulnerability identification and mitigation.

- Understanding of risk analysis on OT assets.

- Experience with change management and patching :

- Foundational knowledge of networking concepts, including TCP/IP, DNS, and basic network Skills :- Familiarity with asset management tools like Ondeso and Otorio.

- Experience with cloning and backup procedures for technical Skills :

- Strong communication and documentation skills, with proficiency in PowerPoint.

- Ability to work independently and as part of a team to address and resolve technical Skills :

- Experience working in an industrial or manufacturing environment with OT systems.

- Knowledge of Industrial Control Systems (ICS) or SCADA security.

- Familiarity with security frameworks like NIST or IEC 62443.

- Experience with scripting languages (PowerShell, Python) for task automation.

- Relevant certifications such as CompTIA Security+ or Network+

(ref:hirist.tech)

  • Technical Support Engineer

    6 days ago

    Chennai, Tamil Nadu, India ACT FIBERNET Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionACT (Atria Convergence Technologies Ltd.) aims to be the most admired in-home entertainment, education, and interactive services provider in India. Headquartered in Bangalore, we serve cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, and Delhi. As one of India's leading Triple Play Service providers, we deliver...

  • Technical Support Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India Unbxd Inc., A Netcore Company Full time

    A Technical Support Engineer at Netcore Unbxd is the primary contact for customers on support issues and product queries. The TSE works on all matters about Unbxd's products & services for a variety of customers ranging from small & mid segment to large enterprises. A TSE uses his/her skills to troubleshoot technical problems, effectively collaborate,...

  • Technical Support Engineer

    3 days ago

    Chennai, Tamil Nadu, India Greenbotz Platform Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Why Greenbotz?We believe in fostering a dynamic and innovative work environment where your ideas matter. Our commitment to continuous learning and professional growth ensures you stay ahead in the fast-paced tech industry. We offer competitive benefits, a collaborative culture, and opportunities to work on cutting-edge projects. Join us to make a difference...

  • Technical Support Engineer

    1 week ago

    Chennai, Tamil Nadu, India Axiom Software Solutions Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Technical Support Engineer "1. Bachelor's degree in Computer Science, Information Technology, or related field.2. Proficient in Linux/Unix commands and troubleshooting. .3. Strong technical skills in SQL and scripting languages required.4. Detailed knowledge of clinical trial phases and clinical data management flow is desirable.5. Familiarity with the...

  • Technical Support Engineer

    24 hours ago

    Chennai, Tamil Nadu, India PMR Consulting Services Full time ₹ 2,40,000 - ₹ 4,32,000 per year

    Technical Support EngineerJob Location: ChennaiQualifaication: DME / B.E., Mechanical or MechatronicsGender: Male Must have a two wheelerExperience: 1 – 3 yearsJob role: Installing, configuring and setting up equipmentSalary: 2.4 – 4.2 LPA

  • Technical Support Engineer

    6 days ago

    Chennai, Tamil Nadu, India Amura Health Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role OverviewWe are seeking a Tech Lead (57 yrs experience) to design, build, and scale the technology foundation for our Support Excellence function.You WillLead a small, high-impact engineering team.Own the support tooling roadmap.Implement solutions for ticket triage, data quality issues, automation, and integrations with our healthcare SaaS platform.This...

  • Technical Support Engineer

    6 days ago

    Chennai, Tamil Nadu, India iOPEX Full time ₹ 3,60,000 - ₹ 4,50,000 per year

    \Greetings from iOPEXWe are hiring candidates for International Technical Voice Support.(Healthcare, Desktop Support, Network Engineer & AR Calling experience will not be considered. Kindly Ignore )Job Criteria:Immediate joiners required should be available to join within 1 to 2 weeks.Excellent verbal communication skills in English.Must Have Minimum 6...

  • Technical Support Engineer

    6 days ago

    Chennai, Tamil Nadu, India Amura Health Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Overview : We are seeking a Tech Lead (57 yrs experience) to design, build, and scale the technology foundation for our Support Excellence function. You will : - Lead a small, high-impact engineering team. - Own the support tooling roadmap. - Implement solutions for ticket triage, data quality issues, automation, and integrations with our...

  • Technical Support Engineer

    6 days ago

    Chennai, Tamil Nadu, India Consolidated Analytics Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    The position of IT Tech Support Engineer is established to provide L1 Technical Support to end customers in the areas like Office 365, MS Teams, Windows, Azure Cloud, Active Directory, Hardware, LAN, VDI Applications.About the RoleExp Required: 3 to 7 YearsThe role involves providing L1 Technical Support to end customers, addressing various IT and technical...

  • Technical Support Engineer

    4 weeks ago

    Chennai, Tamil Nadu, India Movate Full time

    Movate is hiring for TECHNICAL SUPPORT Designation: EngineerLocation: ChennaiWork Mode: Work from officeShift: NightOnly Immediate joiners can apply,Experience- 1 to 6 yearsDegree is mustJOB RESPONSIBILITIES:· Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Network Devices.· Ensure resolution...