Technical Support Engineer
7 days ago
We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team.
Responsibilities:
Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when required Work as an advisor on the product best practices for better supportabilityRequirements:
Bachelor’s degree in engineering or a related field Proven technical support experience of at least 5 years supporting SaaS based applications and a minimum of 1 year experience in L2 support Excellent written and verbal communication skills Ability to thrive in a high-pressure environment Passionate about learning and mastering new technologies and skills Applicants with programming background are preferred-
Technical Support Engineer
6 days ago
Chennai, Tamil Nadu, India BHUVAN Info Systems Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionBHUVAN Info Systems is a computer software company based out of Vidyanagar, Hubli, Karnataka, India. As a growing firm, BHUVAN Info Systems is dedicated to delivering innovative software solutions to meet the diverse needs of its clients. The company's focus is on building user-friendly and reliable products, with a commitment to...
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Technical Support Engineer
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Chennai, Tamil Nadu, India Softroo Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSoftroo is an online retail store specializing in a wide range of computer software, operating systems, and video games. Customers can find licensed activation keys for PC, PS, Xbox, and Nintendo products. Softroo is dedicated to delivering high-quality digital products to consumers.Role DescriptionThis is a full-time hybrid role for a...
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IT Technical Support Engineer
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Chennai, Tamil Nadu, India CARE INFOTECH Full time ₹ 1,44,000 - ₹ 1,80,000 per yearJob Title: IT Technical Support EngineerJob Summary:We are seeking a skilled IT Technical Support Engineer to provide efficient technical assistance to end users, maintain IT infrastructure, and ensure smooth system performance. The ideal candidate will troubleshoot hardware, software, and network-related issues while maintaining a high level of customer...
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Technical support engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical support engineer
2 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
2 weeks ago
Chennai, India Movate Full timeHello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilities- Min 1 yr Experience in Tech support & Strong in networking concepts.- Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical support engineer
3 days ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
4 days ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts.Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical support engineer
3 days ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts.Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
2 days ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts.Graduate with Computer Science Background is mandatory. Engineering background,...
