Inside Sales Representative Manager

1 week ago

New Delhi, India Kaspersky Full time

Responsibilities:


  • Motivate, coach, and directly lead a team of Inside Sales /iCAM/ISR professionals;
  • Hold regular call coaching sessions, pipeline reviews, one on ones, and team meetings;
  • Accountable for accurate forecasting on a weekly, quarterly and annual basis;
  • Optimize and innovate effective processes and systems to improve customer outreach, and pipeline management;
  • Lead team performance against quotas and sales forecasts, executes operating plans and ensures sales objectives are met;
  • Set and track key sales targets and supporting metrics for the team, both leading and lagging metrics;
  • Execute new hiring, onboarding and ongoing training to enable team to achieve sales quota and ongoing professional development;
  • Facilitate resources necessary to further sales cycle such as distributors’ resources as well as internal sales engineering and partner resources;
  • Regular travel for training and/or meetings may be required;
  • Good corporate citizen and business excellence best practices – two-way flow of meaningful and timely information.


Requirements:


  • Bachelor’s degree preferred or equivalent experience;
  • Work experience as an Inside Sales Manager, software sales experience preferred;
  • Experience should include 5+ years of insides sales experience with an enterprise software or cyber security solution company;
  • Full understanding of the sales process from lead to close to ongoing account management;
  • Full understanding of Channels and Partners sales processes from Vendor, Distributor, and Resellers to Customers. Relationships and knowledge of partners ecosystem an advantage;
  • Experience in call coaching to improve rep performance and customer experience;
  • Looking for a Player coach who loves to get on the phone to help close deals;
  • Ability to lead multiple projects and activities while paying attention to detail;
  • Is a self-starter who is confident in an ambitious environment and has a track record of using analytic skills to actively develop new insights that drive operational excellence, strategy and exceed revenue goals;
  • Excellent leadership, energy, judgment, communication, management and analytical skills required;
  • Passionate about growing and building a business to its full potential;
  • Reputation for recent and historical success overachieving team quotas while keeping the customer happy;
  • You are very comfortable talking to the technical teams, the lines of business, sales operations and finance & business analytics departments;
  • Forecasting commitments and forecasting accuracy;
  • Thrives in a dynamic, fast-growing, fast-paced environment;
  • Use CRM systems extensively.

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