Customer Success Manager
3 days ago
Role:Customer Success ManagerExperience:5 to 7 years Location:Chennai (40–50% travel to Riyadh)Role Overview We’re looking for a Customer Success Manager with a strong background in data, analytics, or AI-driven platforms. In this role, you will act as the bridge between enterprise clients and Crayon’s AI agentic solutions translating business problems into actionable data insights and ensuring adoption of maya.ai across customer ecosystems. You’ll work closely with clients in Riyadh and other regions, managing relationships, delivering measurable business impact, and driving continuous value realization. This could be for Crayon platforms or for a solution we have built for the Client.Key Responsibilities Partner with client teams to understand business goals and identify opportunities to deploy AI-driven personalization and analytics solutions. Collaborate with data scientists and AI engineers to drive agentic workflows and client-specific data models. Lead client workshops and presentations, converting analytical outputs into actionable business strategies. Monitor and optimize adoption metrics, ensuring measurable ROI and value delivery for every deployment. Act as the voice of the customer, influencing product and AI roadmap priorities. Identify opportunities for upsell, renewal, and expansion, focusing on long-term strategic growth. Build deep relationships with decision-makers across client organizations, positioning Crayon as a trusted AI partner. Travel to client sites (40–50%) for workshops, reviews, and strategic planning sessions. Skills & Experience 5–7 years in customer success, data analytics, or AI-driven solution delivery roles. Strong analytical mindset; ability to interpret complex datasets and business KPIs. Proven experience working with enterprise clients in banking, fintech Excellent communication and storytelling skills for executive presentations. Hands-on ability to query and analyze data using SQL and visualization tools (Power BI, Tableau, etc.) Proficiency in PowerPoint and Excel for insights-driven storytelling. Knowledge of analytical or machine learning models and their real-world applications.Why Crayon? Work at the intersection of AI, data, and customer experience. Collaborate with a global team shaping the future of personalization. Experience international exposure through client engagement in the Middle East. Be part of a company recognized for its innovation, culture, and purpose-driven mission.
-
Customer Success Manager
2 days ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
-
Customer Success Manager
3 weeks ago
New Delhi, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
-
Customer Success Manager
2 weeks ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
-
Customer Success Manager
3 weeks ago
New Delhi, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key Responsibilities- Customer Onboarding & Implementation: Guide customers through solution implementation in...
-
Customer Success Manager
3 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
-
Customer Success Manager
3 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
-
Customer Success Manager
3 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi.Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ yearsAbout Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
-
Customer Success Manager
3 weeks ago
New Delhi, India Fundamento Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
-
Customer Success Manager
1 week ago
New Delhi, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
-
Customer Success Manager
3 weeks ago
New Delhi, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key ResponsibilitiesCustomer Onboarding & Implementation: Guide customers through solution implementation in...