Front Office Manager
7 days ago
Company Description
The PAL Heights Group of Hotels, based in Bhubaneswar, is a luxury hotel chain that focuses on providing exceptional service to guests. With two properties, Pal Heights and Pal Heights Mantra, the group offers a range of amenities including rooms, banquets, dining outlets, coffee shops, bars, gym, spa, swimming pool, and a night club. Both properties cater to various types of stays from business trips to weddings, ensuring a memorable experience for all guests.
Role Description
This is a full-time on-site role for a Front Office Manager at PAL Heights Group of Hotels in Bhubaneswar. The Front Office Manager will oversee office administration, ensure excellent customer satisfaction, provide top-notch customer service, manage the front office operations, and maintain effective communication with guests and staff.
Qualifications
- Office Administration and Front Office management skills
- Customer Satisfaction and Customer Service expertise
- Strong communication skills
- Experience in the hospitality industry is necessary
- Ability to multitask and work well under pressure
- Attention to detail and problem-solving abilities
- Bachelor's degree in Hospitality Management or related field
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