Desktop Support Engineer

3 weeks ago

Navi Mumbai, India Meraqui Full time

Job Title : Desktop Support Engineer

Location : Rabale, Navi Mumbai

Company : Naaptol Online Shopping Pvt Ltd

Experience (in years) : 2-3 years of hands-on experience in desktop support or IT helpdesk roles

Working Days : 6

Educational Qualification : Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field.

Certifications : CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar certifications preferred.

Technical Skills : Proficiency in Windows and macOS environments, Microsoft Office Suite, basic networking concepts (LAN, WAN, Wi-Fi, VPN), digital signature devices, printer and scanner troubleshooting, and remote support tools.

Soft Skills : Excellent problem-solving abilities, strong communication skills, and a customer-oriented mindset.

Additional Skills : Basic knowledge of Active Directory, MsOffice, WPS ITIL practices, and software inventory management is a plus

Job Description :

- Provide Level 1 and Level 2 technical support for desktops, laptops, printers, scanners, digital signature devices, and other peripherals.

- Troubleshoot and resolve hardware, software, and network issues for end-users in a timely manner.

- Assist in the setup, configuration, and maintenance of user accounts and systems.

- Perform regular maintenance of operating systems, installed applications, and peripheral devices to ensure optimal performance.

- Manage and deploy software updates, patches, and antivirus software.

- Troubleshoot and resolve issues related to printers, scanners, and digital signature devices, including setup, connectivity, and software compatibility.

- Install, configure, and replace hardware components as needed.

- Manage hardware inventory, including procurement, allocation, and decommissioning of equipment.

- Troubleshoot and resolve basic network issues related to LAN, WAN, Wi-Fi, and VPN connectivity.

- Assist in the setup, configuration, and troubleshooting of network devices, including routers, switches, and wireless access points.

- Provide support for VPN setup, remote access, and related security protocols.

- Diagnose and resolve IP conflicts, network speed issues, and connectivity drops to ensure stable network performance.

- Maintain an up-to-date inventory of all software licenses and applications installed on end-user devices.

- Ensure compliance with software licensing agreements and manage software deployment across the network.

- Document software versions, installation procedures, and update schedules.

- Maintain detailed records of support requests, troubleshooting steps, and resolution processes.

- Document common technical issues and solutions in a knowledge base to assist end-users.

- Provide technical guidance to users, including basic training on software applications, digital signature usage, operating systems, and security practices.

- Assist users with file backups, software installation, and other IT-related tasks.

- Work closely with other IT teams for escalated issues and infrastructure projects.

- Collaborate with vendors for warranty repairs, technical support, and equipment replacements.

- Perform quarterly system health checkups to ensure optimal performance of IT infrastructure

(ref:hirist.tech)

  • Desktop Support Engineer

    2 months ago

    Navi Mumbai, India 3i infotech Full time

    Job Type : Full-timeJob Summary : We are seeking a Desktop Support Engineer to provide technical support, troubleshooting, and maintenance for computer systems, hardware, and software in our organization. This role is essential for ensuring that employees have reliable access to technology resources and receive timely assistance with IT-related issues. The...

  • Desktop Engineer

    1 month ago

    Navi Mumbai, India Appizion consulting and solutions Full time

    About the Role : As a Desktop Engineer, you will be responsible for the day-to-day management and support of the organization's desktop infrastructure. You will ensure the smooth operation of desktop computers, laptops, tablets, and mobile devices, providing technical support and resolving issues to maintain optimal performance and user satisfaction....

  • Desktop Support Engineer

    3 weeks ago

    Navi Mumbai, Maharashtra, India Meraqui Full time

    Job Title: Desktop Support Engineer - IT SpecialistAbout the Role:We are seeking a skilled Desktop Support Engineer to provide level 1 and level 2 technical support for desktops, laptops, printers, scanners, digital signature devices, and other peripherals.The successful candidate will be responsible for troubleshooting and resolving hardware, software, and...

  • Desktop Support Engineer

    3 weeks ago

    Mumbai/Jodhpur/Navi Mumbai, India 3i infotech Full time

    Job Type : Full-timeJob Summary : We are seeking a Desktop Support Engineer to provide technical support, troubleshooting, and maintenance for computer systems, hardware, and software in our organization. This role is essential for ensuring that employees have reliable access to technology resources and receive timely assistance with IT-related issues. The...

  • Desktop Support Engineer

    6 days ago

    Mumbai, India IT Company Full time

    Crystal Solutions Ltd., is a leading International Recruitment Service provider is for more than 30 years.We are hiring an Desktop Support Engineer for one of our client in Prabhadevi (Dadar). Details of the requirement is as stated below.Designation: Desktop Support EngineerExperience: 3+ yrsLocation: PrabhadeviSkills:Hardware Troubleshooting.Operating...

  • Desktop Support

    1 week ago

    Navi Mumbai, India Optimum Future Full time

    Job Posting Title: *Desktop Support* Total experience - 1 to 3 years Location-Navi Mumbai Skill - DL1 Mandatory skill - Desktop support Educational Qualification - Graduation or 3 years Polytechnic Diploma or equivalent - Minimum 2 years of experience in Hardware and Networking - Good troubleshooting skills. - Experience in assembling/disassembling...

  • Airoli -desktop Support

    21 hours ago

    Navi Mumbai, India CMS IT SERVICES P LTD Full time

    Greetings we have opening for Desktop support Engineer. Navi Mumbai Budget-3 LPA. Notice period-Immediate Only Graduate can apply. Pay: ₹8,086.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Monday to Friday Shift: - Day shift Ability to commute/relocate: - Navi Mumbai, Maharashtra: Reliably commute...

  • Desktop Support

    7 months ago

    Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...

  • Desktop Support

    2 weeks ago

    Sewri, Mumbai, Maharashtra, India NEWJ Full time

    **Desktop support/System Admin (Associate level)** A Desktop Engineer/System Admin is responsible for managing, maintaining, and troubleshooting desktop hardware, software, and operating systems within an organization and ensuring that employees have the necessary technical resources to perform their work efficiently. Providing support for both hardware and...

  • Desktop Support

    6 months ago

    Andheri, Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...

  • Desktop Support

    7 months ago

    Andheri, Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...

  • Desktop Support Engineer + Azure Role

    4 days ago

    Navi Mumbai, Maharashtra, India Mizuho Full time

    About Mizuho Global ServicesMizuho Global Services Pvt Ltd is a subsidiary of Mizuho Bank, one of Japan's largest banks. Established in 2020, MGS serves as a captive global processing center for remotely handling banking and IT operations.We are committed to an ethical culture that values diversity and supports our talent pool. Our development strategy is...

  • IT Company | Desktop Support Engineer

    4 days ago

    mumbai, India IT Company Full time

    Crystal Solutions Ltd., is a leading International Recruitment Service provider is for more than 30 years.We are hiring an Desktop Support Engineer for one of our client in Prabhadevi (Dadar). Details of the requirement is as stated below.Designation: Desktop Support EngineerExperience: 3+ yrsLocation: PrabhadeviSkills:Hardware Troubleshooting.Operating...

  • Desktop Support

    21 hours ago

    Chembur, Mumbai, Maharashtra, India MNR Solutions Full time

    **We are hiring** Designation : Desktop Support Engineer(Technical lead) Location-Chembur,Mumbai - BE OR B.TECH(CS OR IT) without gap 2. Min 3 years’ experience in IT service(Desktop Support) 3.global certification in IT - Address user tickets regarding hardware, software and networking - Ask targeted questions to diagnose problems - Guide users with...

  • Technical Support Expert

    3 weeks ago

    Navi Mumbai, Maharashtra, India Meraqui Full time

    Job Title: Technical Support Expert - Desktop InfrastructureAbout the Company:Meraqui is a leading organization that provides cutting-edge technology solutions to businesses across the globe.About the Role:We are seeking a skilled Desktop Support Engineer to join our team as a Technical Support Expert - Desktop Infrastructure. The successful candidate will...

  • Desktop Support Specialist

    3 weeks ago

    Navi Mumbai, Maharashtra, India Meraqui Full time

    Job Title: Desktop Support Specialist at MeraquiEstimated Salary: ₹ 6,50,000 - ₹ 8,00,000 per annum, depending on experience and qualifications.About the RoleWe are seeking a highly skilled Desktop Support Specialist to join our team at Meraqui. As a key member of our IT department, you will be responsible for providing top-notch technical support to our...

  • Desktop Support- Panvel

    7 months ago

    Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region: IN- Requisition ID: 8886- Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE**Title**:Desktop Support - Panvel**: - Description: - **Job Title: Desktop Support Engineer** **Location: Panvel** **Experience: 2-6 Years** **Responsibilities**: - **Install, configure, and troubleshoot desktops,...

  • IT Company | Desktop Support Engineer

    4 days ago

    mumbai, India IT Company Full time

    Crystal Solutions Ltd., is a leading International Recruitment Service provider is for more than 30 years. We are hiring an Desktop Support Engineer for one of our client in Prabhadevi (Dadar). Details of the requirement is as stated below. Designation: Desktop Support Engineer Experience: 3+ yrs Location: Prabhadevi Skills: Hardware Troubleshooting....

  • IT Company | Desktop Support Engineer

    6 days ago

    mumbai, India IT Company Full time

    Crystal Solutions Ltd., is a leading International Recruitment Service provider is for more than 30 years. We are hiring an Desktop Support Engineer for one of our client in Prabhadevi (Dadar). Details of the requirement is as stated below.Designation: Desktop Support EngineerExperience: 3+ yrsLocation: PrabhadeviSkills: Hardware Troubleshooting.Operating...

  • Desktop Support Executive

    7 months ago

    CBD Belapur, Navi Mumbai, Maharashtra, India Property Pistol Realty Full time

    Exp-1-2 Years as a Desktop Support Salary 15k-18k Location: CBD Belapur. JD As a desktop support executive, you play a crucial role in ensuring that the technology infrastructure within an organization runs smoothly. Your responsibilities typically include: - **Troubleshooting**: When users encounter technical problems, you diagnose the issue and...