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Customer Support Executive

2 months ago

Lucknow, India Schwing Stetter India Full time

About SCHWINGStetter India Private Limited:

SCHWING Stetter India Private Limited is a leading manufacturer and supplier of construction equipment for the concrete and infrastructure industry. With a presence in over 80 countries, we are a globally recognized brand and strive to provide innovative and reliable solutions for our customers.


Job Description:

Responsible for Handling customer calls, Mail Communication with customers, and Basic Computer Knowledge especially MS Excel and Word. Generating MIS Reports.


Location

Lucknow, Uttar Pradesh, India


Education/Qualification

Any Degree


Desirable Skills

Customer support, Customer Relationship, SAP, MM Module ,Report generation, Follow Ups


Years Of Exp

2 to 4 Years


Designation

Customer Support Executive - Spare Sales


Department

Spares Back Office


Open Positions

1


Skills Required

Microsoft Office, Communication Skills, Interpersonal Skills, Customer Management, Solving Queries


Role

  • The candidate will be responsible for day-to-day sales activities i.e., inquiry follow-up, sending quotations, material planning, etc., 
  • The candidate should be aggressive in increasing overall sales revenue.
  • Maintaining good business relationships with customers.
  • Should be a team player.
  • Should be able to perform under pressure.
  • Communicate effectively with other departments and branches on a daily basis.
  • Should have efficient planning skills.
  • Generate MIS reports and coordinate with HO for better planning and organization of spare parts.