L2 Application Support Engineer

3 weeks ago

Bengaluru, Karnataka, India Human Horizon Full time

Responsibilities :


- Provide L2 support for business-critical applications developed in Java and .NET.

- Monitor application health using tools like Dynatrace, Datadog, or ITRS Geneos.

- Handle incidents, service requests, and problem tickets via ServiceNow or similar ITSM platforms.

- Perform root cause analysis and escalate unresolved issues to L3/development teams.

- Execute and monitor scheduled jobs using Autosys or equivalent job schedulers.

- Write and optimize SQL queries for data validation and troubleshooting.

- Perform log analysis and debugging on Unix/Linux environments.

- Participate in change management and release activities following ITIL guidelines.

- Collaborate with cross-functional teams to ensure the timely resolution of issues.

- Maintain documentation for known errors, SOPs, and troubleshooting guides.

Requirements :

- 2-6 years of experience in L2 application support.

- Understanding of the Capital Markets domain and exposure to support on Prime Brokerage,

Clearing, and Settlement, etc.

- Proficiency in SQL, Unix/Linux, and scripting for support tasks.

- Experience with ITSM tools like ServiceNow, JIRA, or Remedy.

- Familiarity with monitoring tools such as Datadog, Dynatrace, or ITRS.

- Working knowledge of Autosys or similar job scheduling tools.

- Understanding of ITIL processes (Incident, Problem, Change Management).

- Excellent communication and stakeholder management skills.

- Experience in the Capital Markets domain.

- Exposure to message queuing systems (e.g., Kafka, RabbitMQ) is a plus.

- Familiarity with cloud platforms like Microsoft Azure is an advantage.

(ref:hirist.tech)

  • L2 Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India N V K STAFFING SOLUTIONS Full time

    Were Hiring | Support Engineer (L2 Support)Location : BangaloreExperience : 25 YearsCompany : NVK Staffing SolutionsAre you a tech-savvy professional with a strong background in Telecom Support? Join our clients team as an L2 Support Engineer and play a critical role in deploying, integrating, and supporting cutting-edge telecom solutions.Key...

  • L2 Support Engineer

    5 days ago

    Bengaluru, Karnataka, India Themesoft Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from ThemesoftWe're looking for a highly skilledL2 Support Engineerto join our growing team.Location:Bangalore / HyderabadExperience:4–10 YearsType:Contract Role only** Notice Period: Immediate to 10 days joiners onlyTechnical Skills RequiredObject-Oriented Programming: Java / C++ / PythonUnix/Linux: Strong command-line and scripting...

  • Technical Support Engineer L2

    2 days ago

    Bengaluru, Karnataka, India SAM Manpower & Career Services Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Seeking a Technical Support Engineer with 4–6 yrs experience in L2 support, Python debugging, APIs, cloud (AWS/GCP), SQL/NoSQL. Responsible for troubleshooting, bug fixes, and client support in pharma/life sciences domain, ensuring high availability.

  • L2 Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India KVAS Technologies Full time

    Job Title : L2 Support - Desktop and Network EngineerExperience : 2 - 4 yearsLocation : BangaloreJob Summary : We are looking for a talented L2 Support Engineer to provide advanced technical support for desktops, networks, and IT systems. This role involves handling escalated issues from the L1 support team, ensuring smooth IT operations, and maintaining a...

  • Technical Support Engineer L2

    2 days ago

    Bengaluru, Karnataka, India Expertrons Delhi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Technical Support EngineerAbout IMeritiMeritis a global leader in AI data solutions, trusted by the world s most innovative companies to powermission critical AI solutions. From autonomous mobility to medical AI, agriculture, geospatial, andbeyond, we transform unstructured data into structured intelligence at scale. Our...

  • L2 Salesforce Click Application Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Sampoorna Consultants Pvt. Ltd Full time

    Responsibilities : The successful candidate shall provide the following services for the L2 support- Troubleshooting production issues for the Salesforce Click Application- Fault identification, diagnosis and troubleshooting- Resolution of faults confirmed, by Enzen application support lead, to be an L2 issue;- Review and tracking of fault status through job...

  • L2 Salesforce Click Application Support Engineer

    2 days ago

    Bengaluru, Karnataka, India Sampoorna Consultants Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    ResponsibilitiesThe successful candidate shall provide the following services for the L2 supportTroubleshooting production issues for the Salesforce Click ApplicationFault identification, diagnosis and troubleshootingResolution of faults confirmed, by Enzen application support lead, to be an L2 issue;Review and tracking of fault status through job logs...

  • Virtual Walk-in For L2 Desktop Support Engineer

    2 days ago

    Bengaluru, Karnataka, India Harita Techserv Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Virtual Walk-in-L2 Desktop Support Engineer-Harita Techserv (TVS Group)Harita Techserv Pvt (TVS Group) - Hiring L2 Desktop Support EngineerVirtual Walk-in-Link for L2 Desktop Support : Experience: 3 to 6 yearsNo of Positions: 10Job Locations: BangaloreEducation Qualification : Any Diploma or bachelors degreeResponsibilities:End-User Support:Providing...

  • L2/L3 Support

    2 days ago

    Bengaluru, Karnataka, India Quantumneuron Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    * Collaborate with development team on issue resolution* Provide L2/L3 support for Murex, Calypso, FIS, Finastra systems in capital markets environment* Monitor application performance, investigate incidents, and ensure timely resolution

  • L2 Production Support Engineer

    2 days ago

    Bengaluru, Karnataka, India Genxhire Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Bangalore.Role & responsibilitiesWe are looking for an experienced L2 Production Support Engineer with strong expertise in SQL and UNIX to join our team. The ideal candidate will be responsible for maintaining high availability of business-critical applications, resolving issues in real-time, and collaborating with cross-functional teams to drive...