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ABEC - Client Relationship Manager

2 months ago

Mumbai, India ABEC Exhibitions & Conferences Pvt. Ltd. Full time

We are seeking a dynamic and presentable Client Relationship Manager to join our vibrant team.

In this role, you will play a pivotal role in ensuring a seamless and successful client journey, from initial contact to post-event Manage client relationships and guest communication for various exhibitions, ensuring accuracy and efficiency.

- Develop and implement strategies to generate new leads and expand ABEC's client base.

- Build and maintain positive relationships with existing clients, anticipating their needs and exceeding their expectations.

- Act as the primary point of contact for clients and guests, addressing inquiries and resolving concerns promptly and professionally.

- Develop and maintain detailed client profiles and event information.

- Coordinate with internal teams to ensure seamless event execution and guest satisfaction.

- Travel throughout India to attend meetings, visit potential clients and oversee event Proven 5+ years of experience in client relationship management, preferably within the exhibition/building material industry.

- Excellent communication skills, both written and verbal, with the ability to build rapport with clients and guests.

- Strong organizational and time management skills to prioritize multiple tasks in a fast-paced environment.

- Proficient in Microsoft Office Suite and CRM software.

- Presentable appearance and professional demeanor.

- Willingness to travel frequently throughout India.

- Ability to work independently and as part of a team

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