Manager, Service Delivery
2 days ago
Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock.Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 12,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger.EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Contact Scope DIRECT EMAIL - Prashanth_Honnachari@resourcepro.in Domain Looking for: US Insurance US Mortgage US Healthcare International Banking Operations/BFSI International BPO Non - Voice Process Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills: Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Operations Manager Minimum 12 years experience, 5-7 years people management experience. Experience for Sr. Operations Manager Minimum 15+ years experience, 7-10 years people management experience. Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL - Prashanth_Honnachari@resourcepro.in
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Service Delivery
2 days ago
Bangalore Division, India AVASO Technology Solutions Full timePosition Title - Associate Manager - Global Services Delivery Location - Bangalore/Mohali Shift : Rotational Position Overview: In a projectized organizational structure, the Associate Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines...
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Bangalore Division, India Brillio Full time🚀 Hiring: Delivery Excellence Specialist | Brillio | Bangalore At Brillio , we are looking for a passionate Delivery Excellence Specialist who can drive customer experience, efficiency, and innovation across our delivery engagements. If you are someone who thrives on enabling teams, implementing best practices, and ensuring delivery excellence at scale...
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Delivery Manager
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Bangalore Division, India ThoughtFocus Full timeONLY IMMEDIATE JOINERS (0-10 days) Job Description Delivery Manager – Capital Markets (BFSI Domain) Location: Bangalore Experience: 15–18 Years Reports To: Delivery Head – Financial Services Role Overview: We are seeking a seasoned Delivery Manager to lead large-scale technology programs within the Capital Markets domain. The ideal candidate will have...
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Director - CTI Service Delivery
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Bangalore Division, India CloudSEK Full timeWHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that...
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Manager Service Delivery
2 weeks ago
bangalore, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Manager Service Delivery
1 week ago
Bangalore, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Delivery manager service
3 days ago
Bangalore, India ThoughtFocus Full timeONLY IMMEDIATE JOINERS (0-10 days) Delivery Manager – Capital Markets (BFSI Domain) Experience: 15–18 Years Reports To: Delivery Head – Financial Services We are seeking a seasoned Delivery Manager to lead large-scale technology programs within the Capital Markets domain. The ideal candidate will have strong experience delivering Data Engineering or...
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It Service Delivery Manager
2 weeks ago
Bangalore, Karnataka, India EIL Global IT Solutions and Services Pvt Ltd Full timeCompany Overview EIL Global IT Solutions and Services Pvt Ltd headquartered in Adelaide Australia is a renowned provider of IT services across the Asia Pacific and EMEA regions With expertise in desktops servers networks and data center technologies EIL Global leads enterprises through digital transformation Our comprehensive services span the entire IT...
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Service Delivery Manager
2 weeks ago
bangalore, India ITC Infotech Full timeHi, We are hiring a Service Delivery Manager - IT Infrastructure for Bangalore, if interested please send me your profile to alongwith your Current CTC, Expected CTC, Notice period to join. Job Overview: The IT Infrastructure Service Delivery Manager will be responsible for overseeing project execution, resource allocation, client communication, and ensuring...
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Service Delivery Manager
2 weeks ago
bangalore, India ITC Infotech Full timeHi, We are hiring a Service Delivery Manager - IT Infrastructure for Bangalore, if interested please send me your profile to manikandan.g@itcinfotech.com alongwith your Current CTC, Expected CTC, Notice period to join.Job Overview: The IT Infrastructure Service Delivery Manager will be responsible for overseeing project execution, resource allocation, client...
