
Manager Service Delivery
12 hours ago
Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 12,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Contact Scope DIRECT EMAIL - Job Title : Manager - Service Delivery Report to Service Delivery - Director Department- Service Delivery Unit Location - Bangalore, India Domain Looking for: US Insurance US Mortgage US Healthcare International Banking Operations/BFSI International BPO Non - Voice Process Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills: Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Operations Manager Minimum 12 years experience, 5-7 years people management experience. Experience for Sr. Operations Manager Minimum 15+ years experience, 7-10 years people management experience. Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -
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Manager, service delivery
3 weeks ago
Bangalore, India ReSource Pro Full timeGreetings from Re Source Pro!!!. Thank you for exploring a career at Re Source Pro. With reference to call received from Resource Pro, we would like to inform you we are Hiring for Manager, SDU at Re Source Pro. If you’re interested in learning more, please refer to the Job description below in this mail. Job Description: Job Title : Manager -...
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Manager, service delivery
1 week ago
Bangalore, India ReSource Pro Full timeGreetings from Re Source Pro!!!. Thank you for exploring a career at Re Source Pro. With reference to call received from Resource Pro, we would like to inform you we are Hiring for Manager, SDU at Re Source Pro. If you’re interested in learning more, please refer to the Job description below in this mail. Job Description: Job Title :...
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Manager, Service Delivery
2 weeks ago
bangalore, India ReSource Pro Full timeGreetings from ReSource Pro!!!.Thank you for exploring a career at ReSource Pro.With reference to call received from Resource Pro, we would like to inform you we are Hiring for Manager, SDU at ReSource Pro. If you’re interested in learning more, please refer to the Job description below in this mail. Job Description:Job Title : Manager - Service...
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Manager Service Delivery
4 days ago
bangalore, India ReSource Pro Full timeDear Aspirant,We are ReSource Pro Operational Solutions Private Limited, BangaloreAbout Us:ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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It Service Delivery Manager
3 days ago
Bangalore, Karnataka, India EIL Global IT Solutions and Services Pvt Ltd Full timeCompany Overview EIL Global IT Solutions and Services Pvt Ltd headquartered in Adelaide Australia is a renowned provider of IT services across the Asia Pacific and EMEA regions With expertise in desktops servers networks and data center technologies EIL Global leads enterprises through digital transformation Our comprehensive services span the entire IT...
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Bangalore, India ReSource Pro Full timeWith reference to call received from Resource Pro, we would like to inform you we are Hiring for Manager, SDU at Re Source Pro. Job Title : Manager - Service Delivery Report to : Service Delivery - Director Department : Service Delivery Unit Leading the Service Delivery team, managing conflicts, and ensuring the team’s processes and tasks are carried out...
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Senior Service Delivery Manager
5 days ago
bangalore, India SLK Full timeJob Title: Senior Delivery Manager – Managed Services📍 Location: Bangalore🕒 Experience: Minimum 18 Years🧑 💼 Employment Type: Full-Time🔍 Overview:We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of...
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SAP Service Delivery Manager
2 days ago
bangalore, India Dairy Day Full timeAbout Dairy Day: Dairy Day is one of India’s largest ice cream brands. Over the last 20 years, we have built a formidable presence across South India and are available in over 65,000 stores. We are looking to hire a full-time Head Purchase to deliver production requirements of the company.We are looking to hire a full-time SAP Service Delivery Lead to...
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Senior service delivery manager
4 weeks ago
Bangalore, India Ascendion Full timeWe’re Hiring: Service Delivery Manager (Java Delivery) Location: Bangalore Hybrid Experience: 14+ years Notice Period: Immediate to 15 Days Main Skills: Java/J2 EE, Spring Boot, REST APIs, Microservices, Agile/Scrum Delivery, Service Delivery Management, Team Leadership, Client & Stakeholder Management, Cloud (AWS/Azure/GCP), Dev Ops (Jenkins, Docker,...
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Senior Service Delivery Manager
1 week ago
Bangalore, India Ascendion Full timeWe’re Hiring: Service Delivery Manager (Java Delivery) Location: Bangalore Hybrid Experience: 14+ years Notice Period: Immediate to 15 Days Main Skills: Java/J2EE, Spring Boot, REST APIs, Microservices, Agile/Scrum Delivery, Service Delivery Management, Team Leadership, Client & Stakeholder Management, Cloud (AWS/Azure/GCP), DevOps (Jenkins, Docker,...