Service Delivery Manager — IT Infrastructure Services

Service Delivery Manager — IT Infrastructure Services (Network · Cloud · Server · Storage · Telephony · Staffing · Digital Workplace) Function: Service Delivery Reports to: Head of Service Delivery/Operations Director Seniority: Hands-on Manager (player–coach) Team: Manages 2–5 Service Delivery Coordinators while also acting as an individual...

Responsibilities:Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements.Develop Standards: Create and enforce service delivery standards and processes.Incident Management: Manage incidents to minimise downtime by supervising the remediation of IT Service problems.Performance Monitoring:...

We are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients. You would have had proven success in building and leading technology teams for technology...

We are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients.You would have had proven success in building and leading technology teams for technology...

Role: Account Delivery Manager - Infrastructure Minimum overall years of experience: 15+yrs Location: Bangalore Job description Account governance and representation of the organization in client forums and reviews Providing thought leadership and contributing to Customer success - position organization as a trusted partner to the client's business People...

Job Description: (8-12 Years)Service Delivery Manager (SDM) will provide delivery leadership for multiple engineering teams within an infrastructure managed service offering. The SDM is a customer facing role and requires successful management client and employee expectations. The position also requires leadership, strong ability to multi-task, prioritize,...

Role: Account Delivery Manager - InfrastructureMinimum overall years of experience: 15+yrsLocation: BangaloreJob descriptionAccount governance and representation of the organization in client forums and reviewsProviding thought leadership and contributing to Customer success - position organization as a trusted partner to the client's businessPeople...

About your team The Storage & Backup function within the EIS (Enterprise Infrastructure Services) Technology. It provides Storage and Backup services to the Fidelity International business, globally. These include On-prem SAN storage solutions, NAS Storage Solutions, Object storage solutions and Backup Solutions. In the meanwhile, the relevant platform...

We are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients. You would have had proven success in building and leading technology teams for technology...

Join us as a Service Delivery ManagerAdvance your career in our diverse and collaborative service management teamYou'll play a crucial role supporting and driving service stability for our customersYou can expect great personal development, recognition for your expertise and our full support in helping you realise your potentialWe're offering this role at...