Inside Sales Associate
2 weeks ago
Dear Candidate,
Greetings from HR team of HappyLocate.
In continuation our discussion, the following is about HappyLocate and the job
description for Inside Sales Associate role.
Office Address: 4th Floor, INDIRA OJAS, No.416/6, Thanisandra Main Road, Junction,
near Nagawara, Bengaluru, Karnataka 560077 (Near Nagawara Signal)
Job Location: Bangalore (Work from Office)
Shift Timing: 8:30 AM to 9 PM (Rotational shift any 9 hours)
Week Off: 5 Days Week Off in a month
Role Type: Full Time with HappyLocate
Salary: 18K to 23K Per Month Gross Salary + Variable + Incentive (Basis
Performance)
Perks & Benefits:
- ·High Incentive Role
- ·Upto 6 times salary increment in a year
- ·Health Insurance for employee
- ·Weekly rewards & recognition
About HappyLocate
HappyLocate is India’s first cloud-based relocation platform, helping Corporates to
automate and manage end to end Employee Relocations over clicks through our
proprietary SaaS product with 100% Policy Compliant Bookings and AI-based In-built
approval system.
We have a strong network of 70% of the Top Packers Movers of the Country and
16000+ Hotels across the country to ensure an outstanding relocation experience on
ground. We also have Logistics & Supply Chain as another business vertical, which is
in its rapid growth stage. Our clients include but not limited to some of some of the
marquee brands like ITC Infotech, Wipro, Western Union, Spar, Coca Cola, Britannia,
Titan, United Breweries, Udaan, Quess Corp, ABB, Aditya Birla Fashions, Nokia, Quick
heal, Acko General Insurance, etc. We also allow B2C traffic to be served.
HappyLocate is 5+ years mature organisation, in its advanced revenue growth stage.
We are already 3 times funded by India’s Top 10 Venture Firms including IP
Ventures. We service PAN India across 15000+ Pin Codes and we are soon starting
up in Singapore.
Job Description:
HappyLocate is hiring for Inside Sales Associate for #Bangalore Location & looking
for immediate joiners only / early joiners who can join within 2 weeks.
1. Provide customers with product and service information.
2. Manage end to end customer life cycle: from customer on-boarding to post service
engagement with customers.
3. Excellent on Negotiations
4. Responsible for end-to-end lead conversion.
5. Handle customer inquiries via Telephone, Live Chat & and by email.
6. Coordinating with vendors to ensure quality service to customers.
7. Manage escalated service concerns received from customers.
8. Identify and escalate priority issues.
9. Document all calls information according to standard operating procedures (SOP)
10. Operating on CRM tools (Freshdesk)
11. Strong Aptitude for Customer Experience, Customer Satisfaction and Customer
Delight.
12. Excellent Communication Skills - both English & Hindi, any local language is
desirable.
>>Work from Office only
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