Customer Support Executive

4 days ago


Kottayam, India Abekus Full time

Company Description

Abekus is an adaptive learning platform designed to help individuals enhance their skills and prepare for placements, job interviews, and exams by providing access to thousands of questions across diverse categories. Our goal is to offer an engaging and comprehensive learning experience that drives success.

Role Description

We are offering a Remote Internship for a Customer Support Executive at Abekus. In this role, you will be responsible for providing exceptional online customer support, addressing inquiries, troubleshooting technical issues, and ensuring overall customer satisfaction. As a key member of the support team, you’ll play an important role in delivering a high-quality customer experience.

Key Responsibilities

  • Provide timely and professional online support to customers
  • Resolve customer inquiries, issues, and technical problems
  • Ensure customer satisfaction by offering excellent service
  • Escalate more complex issues to the appropriate departments when necessary
  • Document and track customer interactions using support tools
  • Contribute to improving support processes and customer experience

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service and technical support abilities
  • Ability to multitask, prioritize tasks, and manage time efficiently
  • Problem-solving skills with attention to detail
  • Previous experience in a customer-facing role is a plus
  • Currently pursuing or completed a degree in a relevant field

Preferred

  • Familiarity with online platforms and learning management systems
  • Ability to work in a fast-paced, remote environment
  • Experience with customer support tools or CRM systems
  • If you are passionate about helping people and want to gain hands-on experience in customer support, apply now to be part of the Abekus team


  • Kottayam, India M Fine Full time

    **Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...


  • Kottayam, India DC BOOKS Full time

    Designation: Customer Care Executive Location: Kottayam **Salary**: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) -...


  • Kottayam, India INSPINE TECHNOLOGIES LIMITED Full time

    Working hours will be UK office hours. (hybrid workplace model). Renumeration as per experience. **Responsibilities**: - Assist customers with product information, troubleshooting, and technical support. - Handle and resolve customer complaints and escalations, ensuring timely and satisfactory resolutions. - Maintain accurate and detailed records of...


  • Kottayam, India Ennexa Technologies Full time

    Ennexa Technologies Pvt. Ltd operates as a rapidly advancing IT service provider situated in Kottayam, Kerala. Our principal concentration lies in the realm of web-based customer service and engagement software. With a proven history of excellence, our services consistently surpass customer expectations. In our journey towards expansion and unified growth,...


  • Kottayam, India KLM Axiva Finvest Ltd. Full time

    We are in the lookout for active and energetic personnel having minimum 6 months’ experience in NBFC/banking or any other similar financial Institutions. **Position: Branch Executive/Customer Service Executive** **Openings at: Ayarkkunnam, Kottayam** - Age: 21-38 - Must have 6 months+ experience in NBFC/any other financial institution - Should be adept...


  • Kottayam, India Ennexa Technologies Full time

    Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer...


  • Kottayam, India Ennexa Technologies Full time

    Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer...


  • Kottayam, India Ennexa Technologies Full time

    Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer...


  • Kottayam, India Insure Full time

    Modifying sales pitches in response to customer demand Acquiring and retaining contact information databases Put forward suggestions in accordance with the requirements of the consumer Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action **Salary**: ₹10,000.00 per...

  • Accounts Executive

    1 month ago


    Kottayam, India BardWood Support Services Full time

    We are looking for a detail-oriented accountant to perform and coordinate accounting duties within our organisation. The accountant's responsibilities include preparing financial reports, performing account reconciliations, maintaining the general ledger, assisting with audit preparations, and performing other accounting duties as...


  • Kottayam, India Bravio Group of Companies Full time

    We are currently seeking an energetic and presentable Female Coordinator for our Customer Relations department. This position plays a crucial role in providing exceptional service and support to our valued customers. As a Coordinator, you will be responsible for managing customer inquiries, resolving issues, and ensuring that all customer needs are met in a...


  • Kottayam, India Kondody Autocraft India Pvt Ltd Full time

    We are looking for an experienced customer relation executive to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues. We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression...


  • kottayam, India Frido Full time

    Company Description:Frido, headquartered in Pune, is on a mission to empower people to live pain-free, fulfilling lives through innovative product design. Our award-winning lineup—ranging from wheelchairs and shoe inserts to seat cushions—has earned prestigious accolades such as Amazon's Choice and Bestseller tags in the Indian market. We are passionate...


  • kottayam, India DigiRecruitx Full time

    As a Customer Service Representative/ User Experience Executive, you will be at the heart of our ecosystem, closely working with all stakeholders to drive our success. You will ensure that you represent our values, mission, and brand image accurately. You will be a core pillar of the Customer Success team.Responsibilities:Customer Query Management: Promptly...


  • Kottayam, India TEAM DMC Full time

    Setting customer expectations and revenue goals. - Identifying customer demands and requirements. - Developing plans to address customer-specific needs. - Dealing with people of different backgrounds and temperaments. - Solving customer issues and complaints. - Planning strategies for customer care and conflict resolution. - Cross-selling products and...


  • Kottayam, India Educan Global Operations Pvt Ltd. Full time

    Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. Customer Relationship Officers **handle...


  • Kottayam, India Premier Honda Full time

    Schedule appointments for Periodic Service of Honda Cars. - Contact customers for Post Service Follow Ups. - Organize Free Service Appointments of Honda Cars. - To capture feedback on customer experience. - Honda Service Customer's Database Management. - To resolve customer's concerns. Pay: ₹9,640.92 - ₹15,000.00 per month Schedule: - Day...


  • Kottayam, Thiruvananthapuram, Kerala, India Kairali Ford Full time

    We are Hiring Customer Care Executive 0-1 year Experience required in Automobile field. Freshers can also applied. Pay: From ₹12,500.00 per month **Benefits**: - Health insurance - Provident Fund Supplemental pay types: - Performance bonus **Education**: - Diploma (preferred) **Experience**: - Technical support: 1 year (preferred) - total work:...


  • Kottayam, India SUPRA PACIFIC FINANCIAL SERVICES Full time

    A BSE Listed NBFC requires Customer Service Executives Across Various Locations in Kottayam Dist( Pala, Changanassery, Kanjirapilly, Vaikkom) for Newly Opened Branches to Build Business, Client Sourcing and Customer Service. Pay: ₹16,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Supplemental pay types: - Commission...


  • Kottayam, India EVM Volkswagen Full time

    Experience in Automobile Industry at least 2 Year Good Communication Knowlege Home Location Must be Kottayam /Ettumanoor Area Interested can call or send CV 9895065128 Pay: ₹11,602.50 - ₹16,874.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year...