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Customer Relationship Executive

1 month ago

Kottayam, India Ennexa Technologies Full time

Ennexa Technologies Pvt. Ltd is a fast growing IT service provider based in Kerala Kottayam. Our prime focus is web-based customer service and engagement software. We have a well-established track record and our services have always exceeded customer satisfaction. Enroot to expansion and cohesive development, we are looking for talented, passionate Customer Care Executive.
- Bachelor or Master degree in any Discipline
- 2-year minimum experience as a CRE
- Excellent Communication skills in English, Hindi as native speaker
- Excellent Writing skills in English.
- Understanding key customer individual needs and addressing these via mail and Telephonic.
- Building and maintaining profitable relationships with key customers.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Quarterly bonus