Customer Service Specialist
2 months ago
Summary
Title:
Customer Service Specialist
ID: 2343
Location:
Bangalore, India
Department:
Technical Support
Description
Innovatia Inc. is an industry-leading knowledge management company with expertise in the Information Technology, Telecommunications, and Energy sectors.
We provide our customers, including some of the worlds most successful Fortune 500 and Fortune 1000 companies, with end-to-end knowledge solutions including technical documentation, training, technical support, and information auditing.
We are looking for talented professionals to join our team for a 3-month contract role to serve as Customer Service Specialist, who will assist customers through a medium complexity process and driving the outcomes necessary for the ultimate success of our customers.
Duration: 3 monthsStart Date:
Immediate joiners only
Location:
Must be in Bangalore and available to work from our office
Work Hours:
North American hours (India night shifts)
Responsibilities
Contact North American customers via outbound calling
Work directly with the customer to educate and guide them through a regulatory mandated registration process
Follow up with all customers to communicate incomplete or missing information
Clearly communicate statuses with customers by email and phone
Record results of all calls in our CRM system
Return any phone messages and reply to customers' emails
Requirements
Must be able to start immediately and commit to a 3-month term
Applicant must be located in Bangalore
All employees are required to work from office.
Must be fluent in verbal and written communication.
Working hours North America hours only (India night shifts)
Very detail-oriented with time management skills
Proficient with Microsoft Word, Excel, and Outlook
A professional communicator with excellent telephone skills
Strong work ethic and time management skills
Experience working in an outbound environment is an asset
Qualifications:
6 months of customer service professional work experience
Post secondary education
Should have experience in interacting with customers
Knowledge of mobile and cloud telephony technology and terminology is a plus.
Note:
If you are not in Bangalore, not willing to work on a contract role, and not willing to work in India night shifts, please do not apply for this job.
If you meet these criteria and are ready to take on an exciting challenge, apply nowWe thank all candidates for their interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.
-
Bengaluru, Karnataka, India timesjobs Full timeCustomer Service Specialist | Contract Role | Bangalore OfficeSummaryTitle: Customer Service Specialist| Contract Role | Bangalore OfficeID: 2343Location: Bangalore, IndiaDepartment: Technical SupportMore about this job >DescriptionInnovatia Inc. is an industry-leading knowledge management company with expertise in the Information Technology,...
-
IT Technology Services Specialist
2 months ago
Bengaluru, Karnataka, India SAP Ariba Full timeApply for IT Technology Services Specialist SAP BASIS Job Details SAP, Career Progress Consultants in Bengaluru/ Bangalore for 5 - 9 Year of Experience on
-
Bengaluru, Karnataka, India Innovatia Inc Full timeApply for Customer Service Specialist Contract Role Bangalore Office, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 1 Year of Experience on
-
Customer Service Specialist I
1 month ago
Bengaluru, Karnataka, India Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob DescriptionAbout Thermo Fisher ScientificThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are...
-
Bengaluru, Karnataka, India innovatia india Full timeApply for Customer Service Specialist Contract Role Bangalore Office Innovatia Inc., Career Progress Consultants in Bengaluru/ Bangalore for 0 - 1 Year of Experience on
-
Senior Customer Care Tech Specialist
1 month ago
Bengaluru, Karnataka, India Toast Full timeToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.Bready* to make a change?As a Customer Care Tech Specialist - ToastNow, you'll be the hero of our customers' day and use your product knowledge and technical expertise to answer questions, solve...
-
Customer Experience Specialist
2 months ago
Bengaluru, Karnataka, India Arrow Electronics Full timePosition:Customer Experience SpecialistJob Description:What You will Be DoingPosition Summary:Will report to Business Operations Manager for strategic accounts for the global "Program Management". To provide strategic customer support, be the contact point, metrics management and order management support etc. The position will have global responsibilities...
-
Sr GTM Specialist
4 weeks ago
Bengaluru, Karnataka, India timesjobs Full timeAre you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Application Modernization background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist...
-
Service Operations Specialist, Bangalore
1 month ago
Bengaluru, Karnataka, India Danaher Corporation Full timeBe part of something altogether life-changing Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...
-
Analytics Specialist Solutions Architect
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeAWS Specialist Solutions ArchitectsAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise,...
-
IT Technology Services Senior Specialist
1 month ago
Bengaluru, Karnataka, India timesjobs Full time# ## Information Technology### IT Technology Services Senior Specialist - BASIS/MSSQLBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a...
-
Bengaluru, Karnataka, India timesjobs Full timeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers including the public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer...
-
Analytics Specialist Solutions Architect
1 month ago
Bengaluru, Karnataka, India Amazon Full timeAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts...
-
Specialist 1 Inside Product
2 months ago
Bengaluru, Karnataka, India timesjobs Full timeInside Product SpecialistAt Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise...
-
Specialist
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeJob DescriptionSpecialist Job SummaryLocation: BangaloreProject role: SpecialistQualification:B.I.T, B.Tech, BE/B.Tech (Hons), B-Tech, M.Arch., M.E, M.TECHExperience: 2.5-5 YearsSkills:FirewallNoof positions:1Job description:To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedbackTo provide...
-
Customer Service Advocate
2 months ago
Bengaluru, Karnataka, India timesjobs Full time: Customer Service Advocate - Product SupportLocation:Bangalore, IndiaReqNum:26899Summary:Hungry, Humble, Honest, with Heart.The Opportunity:At Nutanix, we make hybrid multi-cloud infinitely simple and cost-effective. Nutanix unites public cloud simplicity and agility with private cloud performance and security. Whether on-premises or hybrid, youll ensure...
-
AVS Manager Retail Business Services
2 months ago
Bengaluru, Karnataka, India timesjobs Full timeAmazon is looking for AVS Manager in Retail Business Services (RBS). AVS Manager at RBS leads Product Family/ Marketplace and manages a large group of strategic vendors through a team of Team Leads and Brand Specialists.Key Job ResponsibilitiesAs AVS Manager for Amazon Vendor Services, you will be responsible to deliver impact to a large group of strategic...
-
Recruitment For Customer Service
2 months ago
Bengaluru, Karnataka, India Recruitment Department Full timeApply for Recruitment For Customer Service, Sunny Yadav in Bengaluru/ Bangalore ,Chennai ,Hyderabad/ Secunderabad ,Visakhapatnam ,Mangalore for 3 - 5 Year of Experience on
-
Risk Specialist I Risk Specialist I
2 months ago
Bengaluru, Karnataka, India timesjobs Full time## AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization, youll support the development and...
-
Sales Specialist Amazon Business
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeOver the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world with over $74 billion in revenue globally. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). Amazon is now...