Manager- Impex- Customer Support

3 weeks ago

Chennai, Tamil Nadu, India Philips Full time
Job TitleManager- Impex- Customer SupportJob Description

Job title: Manager- Impex- Customer Support

Your role:

  • Responsible for Day-to-Day operation of Import and Export activities
  • Manage the movement of products/equipment/materials in and/or out of the country in accordance with organizational policy and procedure, and to comply with relevant local, country and international law and process
  • Plan and implement import/export strategy and activities consistent with overall aims and requirements of the organization
  • Coordination with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs
  • Interfacing with shipping agencies and freight forwarders for selection of vessels & conducting negotiations for finalizing freight rates to optimize transportation costs & ensure damage free transit of goods

You're the right fit if:

  • Experienced in Supply chain co-ordination for Export & Merchant Trade activities.
  • Experienced in handling break-bulk, project cargo, dangerous cargo etc.
  • Knowledge in import and export related accounting formalities & audit compliances
  • Obtaining duty free authorization / scripts from Director General of Foreign Trade (DGFT) under various schemes of Foreign Trade Policy viz. EPCG, DEEC, Deemed export benefits.
  • Handling preparation & maintenance of various import/export documents viz., contracts, agreements, fixture notes with shipping lines, freight forwarders etc, as per the rules and regulations
  • Collaboration with all parties (Planning, Warehouse / Factory Operations team, Customer Service, Sales) to ensure delivery of plan and visibility to all stake holders.
  • Should possess good Analytical & Negotiation Skills. Should have complete knowledge of Contract finalization with all channel partners like, Custom Brokers, Freight Forwarders, and Transport vendors Liaising with internal & external stakeholders.
  • SAP Cadence
  • Update / Maintain import export related Master data in SAP
  • Compliance
  • Eway Bill Processing
  • DG Goods Handling and 360 Reporting
  • Correct HSN declared in customs
  • Daily 6s Review and Maintenance
  • Participate in internal & external audit meet the compliance requirement
  • Actively participate & motivate team for Kaizen initiative
  • FEMA documentation part for non-confirming material
  • No. Critical finding in ISO , EMS , EHS , PH & FDA audits


About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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